ECC Team Leader: Lead, Mentor & Elevate Emergency Care

Greencross Vets; Greater Dandenong; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary package

Career progression to Head of Dept.

Relocation sponsorship

Parental leave

AVA/Vet Board membership

Uncapped CE

Multidisciplinary team access

Leadership development

Job summary

Greencross Vets' Veterinary Referral Hospital (VRH) is seeking an experienced Emergency Veterinary Team Leader to advance our ECC service in Melbourne. This role combines leadership with high-level clinical care and mentoring across a multidisciplinary team.

You will drive clinical standards, optimise operations, support onboarding and development, and partner with hospital leadership to shape the future of ECC.

Qualifications

• Registered veterinarian or eligible for registration in Victoria.
• Extensive experience working in Emergency & Critical Care.
• Proven leadership or people-management experience.
• Strong communication and collaboration skills.
• Commitment to clinical excellence and patient care.
• Mentoring and coaching capabilities.

Responsibilities

• Provide visible and accountable leadership across the emergency team.
• Mentor, coach and develop veterinarians at all stages of their careers.
• Champion clinical excellence, governance and continuous improvement.
• Drive consistency in clinical standards, protocols and patient care.
• Support efficient operations, rostering and resource utilisation.
• Work closely with specialist departments to ensure seamless patient care.
• Build a positive, collaborative and high-performing team culture.
• Support onboarding, training and ongoing professional development.
• Lead client communication and assist with complex or escalated cases.
• Identify opportunities to improve the service and contribute to strategic growth.
• Partner with hospital leadership to shape the future direction of ECC.

Skills

Emergency veterinary experience

Leadership

Mentoring

Communication

Education

Australian Veterinary Registration (Victoria)

Job description

Greencross Vets' Veterinary Referral Hospital (VRH) is seeking an experienced Emergency Veterinary Team Leader to advance our ECC service in Melbourne. This role combines leadership with high-level clinical care and mentoring across a multidisciplinary team.

You will drive clinical standards, optimise operations, support onboarding and development, and partner with hospital leadership to shape the future of ECC.