E-Commerce Inventory Control & Merchandising Specialist

Uniqlo; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Performance-based bonuses

Group Profit Sharing Scheme

Parental Leave Pay Entitlement

Employee Assistance Program (EAP)

Multilingual learning platform

Global brand exposure

Travel to Tokyo Head Office

Competitive employee benefits

Job summary

UNIQLO Australia seeks an E-Commerce Inventory Control & Merchandising Specialist to optimize online inventory and merchandising across the site. You will work with merchandising planning, site operations, and logistics to maximize sales and customer satisfaction.

The role emphasizes data-driven decisions, KPI reporting, and coordinating marketing with product availability to maintain smooth operations and a strong LifeWear experience.

Qualifications

• 3-5 years of experience in inventory control or related e-commerce/retail/fashion sectors.
• Experience managing third parties or projects to achieve business outcomes.
• Experience with ecommerce logistics in apparel is desirable.

Responsibilities

• Maximize online inventory planning and merchandising across UNIQLO's e-commerce platform.
• Collaborate with Merchandise Planning, Site Operations, Customer Care and Logistics teams.
• Develop and manage e-commerce merchandising and inventory plans by SKU.
• Report on product and inventory performance weekly and adjust promotions and markdowns.
• Align marketing, website interface, and communications with product availability.

Skills

Organisational efficiency

Data analysis

Multi-tasking

Customer service oriented

Communication skills

Tools

Excel

PowerPoint

Outlook

Job description

E-Commerce Inventory Control & Merchandising Specialist

UNIQLO stems from the words 'unique' and 'clothing' – simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.

As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,500 stores in 26 markets around the world.

Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium, Melbourne, in April 2014, and as of today has expanded to 40 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.

The Opportunity

As the E-Commerce Inventory Control & Merchandising Specialist, you will be responsible for maximizing business opportunity by optimization of inventory planning, across our online business. Working with various internal teams such as Merchandise Planning, Site Operations, Customer Care, Logistics and Warehouse team. This position is also responsible for the product merchandising on the website including appealing products based on New Arrivals, Limited Offers, Markdown items.

Key Responsibilities

Drive customer satisfaction and expand UNIQLO's 'LifeWear' concept by delivering exceptional product experiences.

Achieving a full lineup through allocation of items and maximizing sales & profit, as well as achieving customer satisfaction as a global flagship store.

Develop & manage E-Commerce business plan, merchandising/ inventory plan and ensuring stock is managed appropriately by SKU in conjunction with the sales plan.

Reporting on product and inventory performance on a weekly basis and review the remaining measures with Merchandise Planner (change of sales promotion, mark down, etc.) to manage all inventory within an ideal level.

Monitor daily business results and work with Merchandise Planner/ Retail Inventory Control team to revise allocation plan to maximize sales by reflecting and feeding back to the business on website performance.

Work closely with the Site Operations/ Marketing/ PR team on a marketing strategy and to maintain products alignment with the website interface, marketing emails and other digital communication channels.

Working with the warehouse and logistics teams to maximize warehouse efficiency (EC inbound and outbound operation), as a result, improving service levels and customer satisfaction.

Skills:

Demonstrates organizational efficiency, attention to detail, and a methodical approach.

Ability to analyse and leverage data to enhance performance across various e-commerce aspects.

Strong attention to detail with the capability to develop processes for ongoing accuracy improvement.

Able to effectively multi-task in a fast-paced and dynamic e-commerce environment.

Customer service-oriented and solution-driven approach.

Ability to handle multiple projects effectively with a sense of urgency and commitment to accuracy.

Exceptional written and verbal communication skills, adaptable to a cross-cultural environment.

Knowledge:

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Knowledge of retail industry trends In-depth knowledge of the e-commerce landscape, retail industry trends and an understanding of consumer behaviour

Experience:

3-5 years of experience working within inventory control or other related fields specifically in the e-commerce/ retail or fashion sector.

Previous experience managing and directing 3rd parties or projects to achieve business outcomes.

Experience of working with e-commerce logistics within the apparel industry would be desired.

Why Join Us?

At UNIQLO, we believe great work happens when people feel supported, valued, and inspired. When you join us, you’re not just building a career—you’re becoming part of a global brand that invests in its people.

What you’ll enjoy:

• Performance based bonuses, paid twice a year
• Eligibility to join our ‘Group Profit Sharing Scheme’ after one year of service (subject to fiscal year requirements)
• UNIQLO Parental Leave Pay Entitlement of up to 34 weeks (subject to eligibility based on role level and policy requirements)
• Access to our Employee Assistance Program (EAP) for confidential wellbeing support
• Access to a multilingual learning platform to support continuous learning and career development
• The opportunity to work with a leading global brand, with exposure beyond Australia
• Potential travel to our Tokyo Head Office through our Global Convention in Japan (held twice a year), subject to role and business needs
• More Competitive Employee Benefits

To be eligible to apply, you must have full working rights in Australia.

For more information about Fast Retailing / UNIQLO, please visit our website at www.fastretailing.com/employment/en/

UNIQLOis an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.