Dynamics 365 F&O Consultant - Supply Chain Management (Managed Services)

Capgemini; Sydney; Remote; AUD 120,000 - 180,000; Full time

Job summary

Capgemini in Australia/NZ is seeking a Senior Functional Consultant to optimise D365 F&O SCM in live environments across multiple clients. You will lead issue resolution, drive value from the platform, and work with cross-functional teams on procurement, inventory, warehousing, sales and planning.

Ideal candidates combine SCM depth with a collaborative mindset, experience in managed services, and strong communication skills to build lasting client relationships.

Qualifications

• Strong hands-on experience with Dynamics 365 F&O / Dynamics AX, specialising in SCM.
• Experience in managed services, application support or live production environments.
• Strong troubleshooting and incident/change/release management knowledge.

Responsibilities

• Support clients across D365 F&O SCM, troubleshooting issues and delivering practical solutions.
• Collaborate across procurement, inventory, warehousing, sales and planning areas.
• Manage support requests through to resolution and keep clients informed.
• Deliver smaller enhancements, configuration changes and continuous improvements.
• Collaborate with developers and technical teams on complex issues, integrations and releases.

Skills

D365 F&O

Supply Chain Management

Incident & Release Mgmt

Client Relationships

Problem Solving

Tools

Dynamics AX

Job description

Dynamics 365 F&O Consultant - Supply Chain Management (Managed Services)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Work remotely from anywhere in New Zealand or Australia

If you know D365 F&O Supply Chain Management inside out and enjoy solving problems once systems are live, we'd love to hear from you.

We're looking for a Senior Functional Consultant to join our Business Applications Operations team. This isn't your typical implementation role. You'll work across a range of clients, helping them resolve issues, improve their D365 environments and get more value from the platform.

You will play a lead role in

• Supporting clients across D365 F&O Supply Chain Management, troubleshooting issues and finding practical solutions.
• Working across areas such as procurement, inventory, warehousing, sales and planning.
• Managing support requests through to resolution and keeping clients informed along the way.
• Delivering smaller enhancements, configuration changes and continuous improvements.
• Working with developers and technical teams on more complex issues, integrations and releases.

Your profile

• Strong hands-on experience with Dynamics 365 F&O / Dynamics AX, specialising in Supply Chain Management.
• Experience working in managed services, application support or a live production environment.
• Strong troubleshooting skills and an understanding of incident, change and release management.
• Good knowledge across several SCM areas, with Advanced Warehousing, manufacturing, master planning or landed cost experience a bonus.
• A confident communicator who enjoys building client relationships, sharing knowledge and improving how things work.

You don't need to know every corner of D365 F&O. We're looking for someone with strong SCM knowledge, a curious mindset and the confidence to work through complex client problems.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com