Duty Technician

Accor; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

ALL Heartist Membership discounts

ALL Loyalty Program benefits

Access to Accor Academy training

Job summary

Accor, Mantra 2 Bond Street in Sydney, Australia, seeks an experienced Maintenance Manager to lead daily hotel engineering operations on shift. You will oversee building services, plant, and guest rooms, ensuring safe, efficient, and compliant performance while coordinating contractors and supporting guest satisfaction.

Join a widely recognized global hospitality group and contribute to protecting the owner's investment through high asset standards and proactive maintenance.

Qualifications

• Hands-on engineering or maintenance background in hotel or commercial property.
• Strong technical troubleshooting across HVAC, mechanical plant, plumbing, and building assets.
• Demonstrated shift leadership, coordinating contractors on duty.
• Excellent communication and guest service mindset.

Responsibilities

• Lead maintenance shifts, assigning tasks and providing clear handovers.
• Execute preventative maintenance and daily plant rounds to identify risks.
• Perform hands-on repairs to building services, plant, and guest rooms.
• Supervise onsite contractors, ensuring safety protocols.
• Collaborate with Housekeeping and Front Office to resolve defects quickly.

Skills

Trade qualification in electrical

Hands-on maintenance experience

HVAC and plant troubleshooting

Shift leadership & contractor coord.

Guest service & communication

Job description

Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests enjoy dining within Bar Allora, a modern Italian bar and restaurant in Sydney CBD, inspired by the face paced rhythm of Milan. With Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour right on your doorstep, you will never find yourself asking what to do on your days off.

Purpose

Support the Maintenance Manager in leading the daily hotel engineering operations at Mantra 2 Bond Street. You will provide hands-on technical leadership on shift, ensuring the safe, efficient, and compliant operation of all building plant, systems, and guest rooms. By maintaining high asset standards and coordinating swift repairs, you play a key role in protecting the owner's investment and delivering an exceptional guest experience.

Primary Responsibilities

• Lead maintenance shifts, allocating tasks and providing clear handovers.
• Execute preventative maintenance and conduct daily plant rounds to identify risks.
• Perform hands-on repairs to building services, plant, and guest rooms.
• Supervise onsite contractors, ensuring strict adherence to hotel safety protocols.
• Collaborate with Housekeeping and Front Office to resolve defects swiftly.

Skills And Experience

• Relevant trade qualification in electrical, plumbing, carpentry, or HVAC is highly regarded.
• Proven hands-on engineering or maintenance experience within a hotel or commercial property environment.
• Strong technical troubleshooting skills across HVAC, mechanical plant, plumbing, and general building assets.
• Demonstrated shift leadership ability, including coordinating contractors and delegating work effectively on duty.
• Excellent communication skills, a professional presentation, and a genuine commitment to guest service.

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.