Domestic Cleaner for NDIS Participants

WISE HealthCare Pty; Melbourne; On-site; AUD 52,000 - 67,000; Full time

Job summary

Wise Healthcare Australia is seeking reliable Domestic Cleaners to provide cleaning services for NDIS participants in their homes. You will help maintain clean, safe living environments that support wellbeing and independence, while upholding participant dignity and privacy.

The role requires attention to detail and the ability to work independently across participant homes, with a focus on respectful, professional service delivery within the NDIS framework.

Qualifications

• Experience in domestic cleaning or housekeeping.
• Experience in NDIs, disability services, or community care sector.
• Understanding of participant-centred service delivery.
• Basic infection-control and safe cleaning procedures.

Responsibilities

• Perform household cleaning tasks such as mopping, dusting, bathroom cleaning, and surface sanitisation.
• Assist with general household organisation and laundry-related tasks.
• Communicate professionally with participants, protecting privacy and dignity.
• Follow safety procedures and use cleaning equipment properly.
• Maintain records of services and report hazards or maintenance issues.

Skills

Attention to detail

Good communication

Independent work

Professional and respectful

NDIS experience

Job description

Melbourne, Australia | Posted on 10/16/2026

Wise Healthcare Australia is a purpose-driven organisation supporting individuals living with disability through high-quality, person-centred services. Our work focuses on empowering participants to pursue their goals, build independence, and actively participate in their communities with confidence and dignity.

Wise Healthcare Australia operates alongside Magnum Support Services , an NDIS-registered organisation , with both entities working as partner organisations within the broader NDIS sector. Through this collaboration, our teams contribute to delivering coordinated supports and services while maintaining strong professional standards, compliance, and a shared commitment to participant wellbeing.

At Wise Healthcare Australia, we are committed to creating an environment where our team members feel valued, supported, and empowered to grow. We encourage innovation, professional development, and a proactive approach to improving services within the evolving NDIS landscape.

Job Description

Job Summary

Wise Healthcare is seeking reliable and professional DomesticCleaners for NDIS Participants to provide household cleaningservices to individuals living with disability within their homes.This role focuses on helping participants maintain clean, safe, andcomfortable living environments that support wellbeing and independence.

The Domestic Cleaner will provide respectful and high-qualitycleaning services while maintaining professionalism and positiveparticipant experiences.

Job Description

About the Role

We are looking for motivated Domestic Cleaners to join our Disability Services team and provide cleaning supportservices to NDIS participants within residential settings.

The successful candidate will perform household cleaning tasks whilemaintaining a respectful, participant-focused, and professionalapproach. This role requires attention to detail, reliability, and theability to work independently across different participant homes.

Key Responsibilities

Domestic Cleaning

Perform household cleaning tasks including:

• Mopping
  
• Dusting
  
• Bathroom cleaning
  
• Surface sanitisation
  
• Maintain clean and hygienic household environments for participants
  

Household Upkeep

• Assist with general household organisation and tidiness
  
• Support laundry and linen-related household tasks where required
  
• Maintain safe and clean living spaces aligned with participant needs
  

Participant Interaction

• Communicate professionally and respectfully with participants
  
• Maintain participant privacy, dignity, and confidentiality
  
• Promote a positive and respectful service experience
  

Safety and Compliance

• Follow safe cleaning procedures and workplace health and safety practices
  
• Use cleaning equipment and products safely and appropriately
  
• Ensure services align with organisational standards andparticipant expectations
  

Documentation and Reporting

• Maintain records of completed services where required
  
• Report hazards, concerns, or maintenance issues identified duringservice delivery
  
• Follow organisational reporting and incident procedures
  

Requirements

• Previous experience in domestic cleaning or housekeeping
  
• Strong attention to detail and ability to maintain high cleaning standards
  
• Good communication and interpersonal skills
  
• Ability to work independently and manage workload effectively
  
• Professional and respectful approach when working withinparticipant homes
  
• Experience working within the NDIS, disability services, orcommunity care sector
  
• Experience cleaning within residential or support environments
  
• Understanding of participant-centred service delivery
  
• Basic understanding of infection control and safe cleaning procedures
  

Compliance Requirements

• National Police Check
  
• NDIS Worker Screening Check
  
• Working With Children Check
  

Work Entitlements

Candidates must have appropriate work entitlements to work in Australia.