Disability Services Officer

borscommservices; Darwin; On-site; AUD 75,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to making a difference in the lives of individuals with disabilities. This role offers the chance to provide essential personal care, emotional support, and assistance with daily activities, all while promoting independence and dignity. You'll work within a supportive team environment, where your contributions will directly impact the community. With competitive compensation and opportunities for professional development, this position is ideal for those passionate about making a meaningful difference. If you're ready to take on a rewarding challenge, we want to hear from you!

Benefits

Paid Leave Entitlements

Professional Development Opportunities

Flexible Rostering

Supportive Team Environment

Qualifications

• Minimum 1 year of experience as a disability services officer.
• Certificate IV or higher in Disability Support or related fields.
• Strong computer literacy for documentation and communication.

Responsibilities

• Assist with daily personal care activities and mobility.
• Provide companionship and emotional support to clients.
• Monitor health changes and report concerns to professionals.

Skills

Interpersonal Skills

Communication Skills

Time Management

Person-Centered Care Principles

Problem-Solving

Education

Certificate IV in Disability Support

Certificate III in Aged Care

First Aid Certificate

Tools

Microsoft Office Suite

Job description

1. Personal Care Assistance
● Helping with daily personal care activities such as bathing, dressing, grooming, and toileting.
● Assisting with mobility, transfers, and positioning (e.g., from bed to wheelchair).
● Administering medications as prescribed.

2. Household Assistance
● Assist with meal preparation and feeding if necessary.
● Performing light housekeeping tasks (e.g., cleaning, laundry, dishes).
● Helping with shopping for groceries and other necessities.

3. Social and Emotional Support
● Offering companionship and emotional support.
● Assisting with social activities and ensuring the individual remains socially engaged.
● Encouraging participation in community activities and events.

4. Assistance with Transportation
● Accompanying or driving the individual to medical appointments, recreational activities, or social outings.
● Assisting with public transport or arranging other transportation options.

5. Promoting Independence
● Encouraging the development of life skills such as cooking, budgeting, or maintaining hygiene.
● Supporting the individual in achieving their personal goals and enhancing their self-confidence.

6. Medical and Health Monitoring
● Monitoring for any changes in physical or mental health.
● Assisting with exercise, physical therapy, or other health-related routines.
● Reporting any health concerns to family members, caregivers, or healthcare professionals.

7. Documentation and Communication
● Keeping accurate records of support provided, including daily activities, medical treatments, and any incidents.
● Communicating effectively with family members, caregivers, and other healthcare professionals.

8. Advocacy and Rights Protection
● Ensuring the individual's rights and dignity are always respected.
● Supporting the individual in making their own choices and advocating for their preferences.

9. Technical Support for BrightHR and CTARS
● Helpdesk Services: Provide first-level technical support to staff, resolving issues related to hardware, software, network connectivity, and user access.
● Device Setup and Configuration: Install, configure, and maintain computers, tablets, phones, and assistive devices used by staff and clients.
● Troubleshooting: Diagnose and resolve technical issues that staff may encounter with office equipment, software applications, or internet access.
● Remote Support: Offer technical assistance remotely for staff working in the field or from home.

10. Emergency Response
● Evacuation Procedures: Assist in the orderly evacuation of premises during emergencies, such as fire alarms or security threats.
● First Aid: Provide basic first aid assistance if needed until emergency medical services arrive.
● Crisis Management: Act swiftly in situations like fire, medical emergencies, or public disturbances, working in coordination with emergency services.

Employment Status: Full-time

Educational Requirements

• Certificate IV or higher in Disability Support, Community Services and Social Work, or related fields.
• Qualification: Certificate III or higher in Aged Care, Disability Care, Community Services, Social Work, or a related field.
• Working with Children Clearance (Ochre Card) – Must have or be willing to obtain.
• National Police Check – A current police clearance (issued within the last 6 months) is required.
• Current First Aid Certificate – Must have or be willing to obtain.
• Driver’s License – A current NT driver’s license is essential, as the role involves travel within NT, Darwin, and surrounding areas.
• Current Security License will be an added advantage.

Experience Requirements

• Minimum 1 year of experience as a disability services officer.
• Experience working with ASD (autism spectrum disorder) participants.
• Experience with Mental Health and Psychosocial Disability.

Additional Requirements

• Desirable Criteria:
• Experience working in rural or remote areas.
• Previous experience in disability and mental health support work.
• Strong interpersonal and communication skills, with the ability to build trusting relationships with participants and their families.
• Understanding of person-centered care principles for mental health or disabled individuals.
• Ability to work independently, manage time effectively, and respond to emergencies.
• Strong computer literacy for documentation and communication (Microsoft Office suite).
• Knowledge of local Indigenous cultures and issues facing Aboriginal and Torres Strait Islander families.
• Ability to understand a second language, particularly Indigenous languages, is highly regarded.
• Knowledge of local resources and services available to people with disabilities or mental health issues.

Why Join Us?

• Opportunity to make a meaningful impact on the lives of families in the Darwin community.
• Competitive salary based on qualifications and experience.
• Professional development through ongoing training and career growth opportunities.
• Supportive environment with a dedicated, caring team.
• Work-life balance with flexible rostering to suit personal and family needs.

Job Location: Darwin, Australia

Salary Range: $75,000 - $80,000

Compensation & Other Benefits

• Paid leave entitlements including annual leave, sick leave, carer’s leave, and family/domestic violence leave.

Read Before Applying

Photograph must be enclosed with the resume.

Email: Send your CV to [e-mail].

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