Director of Event Technology

Encore; Pokolbin; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Great Place To Work

Diversity & inclusion programs

Wellness initiatives

Career progression

Sustainability initiatives

Salary packaging

Job summary

Encore is seeking a Director of Event Technology to lead on-site and venue collaboration, ensuring seamless performance, timely service, and cost-aware staffing.

You will guide the onsite team, advise clients on audiovisual options, manage crew rosters, and pursue profitable opportunities while upholding Encore’s commitment to quality and a Great Place To Work culture.

Qualifications

• Experience in events or sales environment.
• Experience in AV.
• Excellent planning and time management.
• Strong sales and business acumen with leadership in venues.
• Ability to foster meaningful business relationships.
• Roster planning and cost management experience.
• Qualification in Hospitality or Events is highly regarded.

Responsibilities

• Ensure the efficient and safe running of event staging services within the venues.
• Build and maintain relationships with venues and clients for successful events.
• Educate and advise clients and venue staff on AV options and crew requirements.
• Maintain and disseminate crew rosters and schedules.
• Inform stakeholders of concerns to rectify issues promptly.
• Identify opportunities to increase profitable revenue in venues.
• Seek operational improvements across events and venues.
• Provide coaching and mentoring to develop team capability.

Skills

Event sales

AV expertise

Planning & organisation

Account management

Client relationships

Roster planning

Cost management

Education

Hospitality/Events qualification

Job description

Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity

As a Director of Event Technology at Encore, you will have imagination and curiosity to bring events to life. Your primary responsibility will revolve around cultivating a robust and collaborative relationship between our dedicated onsite team and venue management. The service provided will be highly professional with a view to timeliness, appropriate conduct and effective cost management of human resources and services as well as the P&L, to ensure the profitability of the Encore activities in the venue.

Core Responsibilities

• Ensure the efficient and safe running of event staging services within the venues
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
• Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
• Maintain and disseminate crew rosters and schedules
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
• Identify opportunities to increase the profitable revenue in applicable venue
• Seek out opportunities for operational improvements
• Provide coaching and mentoring to develop and optimise individual and team capability

Your Background

• Prior experience in the events/sales environment
• Relevant experience in AV
• Excellent planning, organisational, time management & account management skills
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue
• Ability to foster meaningful business relationships
• Prior experience in rostering and cost management
• Qualification in Hospitality or Events is highly regarded

Why Join Us?

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

• “Great Place To Work” certification, ensuring a supportive and engaging work environment
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well-being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future
• Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.