Director of Event Technology

Encore Global; Gold Coast City; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading event technologies company based on the Sunshine Coast seeks a Director of Event Technology to oversee event staging services, manage client relationships, and provide guidance on audio-visual needs. The ideal candidate has a strong background in events or sales, excellent organizational skills, and the ability to build meaningful business relationships. Join us to facilitate impactful events and enjoy a supportive work environment with opportunities for career growth.

Benefits

Great Place To Work certification

Diversity and inclusion programs

Wellness initiatives

Career progression opportunities

Salary packaging options

Qualifications

• Prior experience in the events/sales environment.
• Relevant experience in AV.
• Ability to foster meaningful business relationships.

Responsibilities

• Ensure the efficient and safe running of event staging services.
• Build and maintain relationships with venues and clients.
• Educate clients and venue staff on appropriate audio-visual equipment.

Skills

Planning

Organisational

Time Management

Sales Acumen

Client Relationship Management

Education

Qualification in Hospitality or Events

Tools

Audio-visual equipment knowledge

Job description

Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity

As a Director of Event Technology at Encore, you will have imagination and curiosity to bring events to life. Your primary responsibility will revolve around cultivating a robust and collaborative relationship between our dedicated onsite team and venue management. The service provided will be highly professional with a view to timeliness, appropriate conduct and effective cost management of human resources and services as well as the P&L, to ensure the profitability of the Encore activities in the venue.

This role is based on the Sunshine Coast.

Core Responsibilities

• Ensure the efficient and safe running of event staging services within the venues
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
• Educate and advise clients and venue staff alike on the most appropriate audio‑visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
• Maintain and disseminate crew rosters and schedules
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
• Identify opportunities to increase the profitable revenue in applicable venue
• Seek out opportunities for operational improvements
• Provide coaching and mentoring to develop and optimise individual and team capability

Your Background

• Prior experience in the events/sales environment
• Relevant experience in AV
• Excellent planning, organisational, time management & account management skills
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue
• Ability to foster meaningful business relationships
• Prior experience in rostering and cost management
• Qualification in Hospitality or Events is highly regarded

Why Join Us?

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

• “Great Place To Work” certification, ensuring a supportive and engaging work environment
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well‑being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future
• Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.