Director, Communications, Education and Engagement

Australian Fair Work Commission; Sydney; Hybrid; AUD 170,000 - 210,000; Full time

Job summary

The Australian Fair Work Commission in Sydney invites applications for the role of Director, Communications, Education and Engagement. The Director delivers strategic, integrated communications across media relations, online and web services, internal communications and stakeholder engagement, plus education resources to help users access our services.

Reporting to the Executive Director, the role requires public sector knowledge, leadership, and the ability to build relationships with

Qualifications

• Experience leading strategic communications in a public sector setting.
• Ability to develop and implement education resources for diverse audiences.
• Proven capability to manage media relations and stakeholder engagement.

Responsibilities

• Lead integrated communications across media relations, online services, and internal comms.
• Oversee external stakeholder engagement, including employer bodies and unions.
• Manage the Commission’s Online Learning Portal and develop new resources.
• Provide expert advice to the Executive and drive business process improvements.

Skills

Public sector leadership

Strategic communications

Stakeholder engagement

Media relations

Team leadership

Policy and governance understanding

Tools

Website management

Social media management

Online learning portal

Job description

Director, Communications, Education and Engagement

Australian Fair Work Commission – Sydney NSW

The Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.

To beeligible for employment with the Commission, the successfulapplicant must undergo and satisfy a National PoliceCheck.

About the Position

The Director isresponsible for the delivery of strategic integrated communicationsacross media relations, online and web services, internalcommunications, stakeholder engagement, and specialised campaigncommunications. The role is also responsible for the delivery ofeducation and information resources to support new and existingusers of the Commission to understand and access our services andjurisdiction.

The Directorwill operate under broad direction and will draw on significantpublic sector knowledge and experience and will have asophisticated understanding of the Commission’s strategic operatingenvironment. They will build and sustain relationships with anetwork of key people internally and coordinate and support ourstrategic engagement with external stakeholders, including employerorganisations, unions, and the media. They will provide expertadvice, make decisions based on professional judgement and havedemonstrated experience in achieving results and business processimprovement outcomes. The role will also support the ExecutiveDirector in meeting key business objectives and work to support thebranches overall strategic direction.

Duties

• Lead theCommission’s work to provide accessible, consistent, andaccurate information resources to employees, employers,regulated workers and their representatives to ensure they canmeaningfully engage with Commission services.
• Guide,develop and execute internal and external communicationsstrategies and be responsible for management of theCommission’s website and social media channels.
• Producemonthly editions of the internal staffing update, CommissionConnect, and provide expert communications support to thePresident, General Manager and Senior Executive.
• Overseeengagement with external stakeholders, including small business(via the Commission’s Small Business Reference Group) andcommunity stakeholders, and support Members with their externalengagement activities.
• Overseethe Commission’s media relations, including fosteringrelationships with key media outlets, preparation of mediareleases, managing responses to media queries, media monitoringand briefing the Executive about emerging themes.
• Overseemanagement of the Commission’s Online Learning Portal,including the development of new online learning resources andmaintenance of our existing resources.
• Implement strategicplans including the Commission’s CALD community engagementstrategy and education strategy.
• Buildteam capabilities by providing leadership to team members,including setting the strategic direction of work prioritiesand managing performance.

Additional Information

Commission staff have accessto hybrid working arrangements where they can work a combination ofin the office and from home.

TheFairWorkCommission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to justice.As an employer, the Commission values diverse views andbackgrounds, including First Nations Australians, mature ageworkers, people from culturally and linguistically diversebackgrounds, carers, LGBTQIA+, people with disability and peoplewho are neurodiverse.Our aim is to create a workforce thatreflects the community in which we live.We also welcomeconversations about working flexibly.

RecruitAbilityapplies to this vacancy.Applicants are encouraged to request reasonable adjustments asrequired to assist your participation in this recruitmentprocess.

Attachments:

• - APSC Cracking The Code.pdf
• - PD - EXT - EL2 Director, Communications, Education and Engagement.docx
• - PD - EXT - EL2 Director, Communications, Education and Engagement.pdf
• - Principles for candidate use of AI in recruitment.pdf
• - eRecruitment FAQ.docx