Digital Marketing Coordinator

Ticketek Entertainment Group (TEG); Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Tickets to shows

Flexible hours

Employee Assistance Program (EAP)

Parental leave

Job summary

Ticketek Entertainment Group (TEG) is seeking a Digital Marketing Coordinator to support the Marketing division across owned and digital touchpoints. You will create short-form video, live event content, and assist with affiliate campaigns while ensuring brand guidelines are followed.

The role involves domestic travel for live events and offers hybrid working arrangements with flexible hours to accommodate events across Australia.

Qualifications

• Marketing/Communications degree or 1+ year in digital marketing/content support.
• Hands-on experience filming/editing short-form video for social platforms.
• Excellent written communication for digital channels.
• Proficiency with social management tools and analytics.

Responsibilities

• Ideate, edit, and publish short-form video and static assets for social channels.
• Capture on-site event content (vox pops, BTS) and manage live-event coverage.
• Set up and monitor affiliate campaigns and track traffic and ticket sales.
• Coordinate assets with internal stakeholders and follow brand guidelines.
• Draft marketing copy and compile post-campaign analytics and reports.

Skills

Social media management

Video editing

Content creation

Copywriting

Campaign tracking

Multitasking

Team coordination

Education

Marketing/Comms degree

1+ year digital marketing

Tools

CapCut

Meta Business Suite

Hootsuite

Later

Google Analytics

Canva

Adobe Creative Suite

Job description

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection - always putting the fan first.

The Role

The Digital Marketing Coordinator is a versatile, entry-level all-rounder supporting the Marketing division across owned and digital touchpoints. Reporting to the Social Media & Affiliate Manager, this role focuses on digital execution across organic social content creation, live event content capture, affiliate campaign tracking, and overall promotional support.

This role involves attending live events to film high-energy social content and may require domestic travel to cover key tours and brand activations across Australia.

Requirements

In this role, success looks like:

• Social Media & Content Creation: Ideate, edit, and publish short-form video (CapCut) and static assets; capture on-site event content (vox pops, behind-the-scenes) requiring domestic travel; manage daily social community interactions across platforms.
• Affiliate & Partner Campaigns: Set up affiliate campaigns (e.g., via Impact), generate tracking links, coordinate promotional assets with partners, and monitor traffic and ticket sales performance.
• Brand & Campaign Execution: Organize event details and creative assets from internal stakeholders; ensure strict adherence to TEG/Ticketek brand guidelines; manage campaign booking calendars to balance digital promotions.
• Reporting & Administration: Draft compliant marketing copy (SPAM Act/privacy rules); gather post-campaign social and web analytics; deliver general operational support to the broader marketing department.

Capabilities to Bring

You’ll thrive in this role if you bring:

• Education/Experience: Marketing/Comms degree OR 1+ year in a digital marketing/content support role.
• Content Creation: Hands‑on experience filming/editing short‑form video (CapCut, Reels, TikTok) with a strong grasp of social trends.
• Copywriting: Excellent written communication skills tailored for digital platforms.
• Tools & Platforms: Proficient in social management tools (Meta Business Suite, Hootsuite, Later), MS Office, and Google Workspace.
• Compliance: Basic understanding of Australian privacy laws and the SPAM Act.
• Key Soft Skills: Highly organized, detail‑oriented, and strong at multitasking.
• Flexibility: Willing to travel domestically and work outside standard office hours for live events.

Desirable Experience & Skills

• On‑camera confidence to conduct fan interviews or vox pops at events.
• Experience using Canva or Adobe Creative Suite to create or edit digital marketing assets
• Exposure to web analytics platforms (e.g., Google Analytics) or affiliate marketing networks.

Benefits

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on‑sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

Learn more about TEG here - www.TEG.com.au