Digital Health Transformation Lead

Alfred; Melbourne; Hybrid; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Salary Packaging benefits

Novated Car Leasing

Professional learning and development

Flexible and hybrid remote working

Five weeks paid annual leave

Discounted car parking

Onsite gym and childcare services

Zusammenfassung

Bayside Health is seeking an Improvement Lead to identify, shape, and deliver complex improvement initiatives within the Digital Health team, partnering with the Head of Strategy and Transformation to execute an agreed program of work.

In a highly regulated environment, you will drive measurable outcomes, challenge traditional approaches, and maintain momentum as priorities shift, ensuring delivery of benefits across large, matrix organisations in healthcare.

Qualifikationen

• Relevant tertiary qualification in business, engineering, ICT operations management, health administration, health informatics or a related discipline, or substantial equivalent professional experience.
• Demonstrated success driving transformational change through large, complex, regulated or matrix organisations, with formal qualifications in PROSCI, ADKAR change management methodologies etc.
• Working knowledge of ITIL and modern ICT service-improvement practices, with ITIL certification desirable.
• Experience applying Agile, Scrum or Kanban principles to improvement and transformation initiatives.
• Formal qualification or demonstrated advanced capability in Lean, Lean Six Sigma or equivalent continuous improvement methodology, with Lean Six Sigma Black Belt certification highly desirable.
• Proficient in process, value stream customer journey and service experience mapping and BPMN tools.
• Demonstrated application of structured improvement methodologies including DMAIC, value stream mapping, process mapping, root-cause analysis and PDSA/PDCA within complex service environments.
• Previous experience in digital health, clinical operations, or healthcare settings.
• Strong familiarity with Microsoft 365 tools, SharePoint, and process mapping tools or service design techniques.
• Direct exposure to, and knowledge of, change, transformation, or quality business process improvement projects
• Project/program management certifications such as PRINCE2, PMP or MSP
• Mergers and acquisitions, ICT separation and integration experience will be highly regarded.

Aufgaben

• Identify, shape and deliver complex improvement initiatives across the Digital Health team.
• Lead with Head of Strategy and Transformation to execute the program of work.
• Create clarity from ambiguity, build momentum, and convert opportunities into measurable outcomes.
• Challenge established ways of working and maintain pace when priorities and stakeholder needs evolve.

Kenntnisse

Change management

Lean Six Sigma

Agile / Scrum / Kanban

Process mapping

DMAIC / PDCA

Healthcare domain knowledge

Communication

Ausbildung

Bachelor's degree in business/engineering/ICT or related

PROSCI/ADKAR change management

Lean Six Sigma Black Belt

PRINCE2 / PMP / MSP

ITIL certification

Tools

Microsoft 365

SharePoint

BPMN tools

Process mapping tools

Jobbeschreibung

Bayside Health is seeking an Improvement Lead to identify, shape, and deliver complex improvement initiatives within the Digital Health team, partnering with the Head of Strategy and Transformation to execute an agreed program of work.

In a highly regulated environment, you will drive measurable outcomes, challenge traditional approaches, and maintain momentum as priorities shift, ensuring delivery of benefits across large, matrix organisations in healthcare.