Digital Experience & Campaign Consultant (Contract)

Sitecore; Shire Of Denmark; On-site; AUD 70,000 - 90,000; Part time

Job summary

A leading digital experience provider in Western Australia is seeking a Digital Consultant for a maternity cover contract. In this role, you will work with internal teams to ensure clients achieve digital success and stay connected with products. The ideal candidate will have experience in customer success and digital marketing, alongside excellent organizational and project management skills. Join a collaborative team to help drive impactful digital campaigns.

Qualifications

• Strong organizational and project management skills required.
• Experience in customer success, digital marketing, or campaign management preferred.
• Comfortable with data-driven decision-making and performance reporting.
• Excellent storytelling and content creation skills needed.

Responsibilities

• Work on digital success campaigns to keep customers engaged.
• Create and refresh playbooks for customer journeys.
• Collaborate with internal teams for consistent messaging.
• Monitor engagement metrics and make actionable improvements.
• Gather customer feedback to refine strategies.

Skills

Organizational skills

Project management

Customer success experience

Digital marketing

Data-driven decision making

Storytelling

Content creation

Cross-functional collaboration

Understanding of AI

Tools

DXP

CMS

DAM

CDP

Job description

A leading digital experience provider in Western Australia is seeking a Digital Consultant for a maternity cover contract. In this role, you will work with internal teams to ensure clients achieve digital success and stay connected with products. The ideal candidate will have experience in customer success and digital marketing, alongside excellent organizational and project management skills. Join a collaborative team to help drive impactful digital campaigns.