Digital, Data & AI Grad Program — Feb 2028 Start

HTU; Sydney, Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

NAB invites graduates to join its Digital, Data & AI DD&A program in Australia. You will gain hands-on experience across Digital, Data and AI streams, with structured training, mentoring and real projects.

You’ll rotate across Design, Digital, Data & Analytics, AI and ECOM, gaining cross-functional exposure and building a strong foundation for a customer-first career. Based in Melbourne or Sydney, the program starts in February 2028, offering mentorship from leaders and opportunities to

Qualifications

• Curious about digital, data or AI and eager to learn across streams.
• Enjoys problem-solving and collaborating with cross-functional teams.
• Motivated by creating better customer experiences and outcomes.
• Thrives in fast-paced, evolving environments.
• Demonstrates adaptability, creativity and a willingness to learn.

Responsibilities

• Rotate across DD&A specialist areas and work on meaningful projects during the program.
• Design rotations: create user flows, wireframes and prototypes; support user research.
• Digital rotations: assist digital delivery, gather requirements and contribute to solution design.
• Data & Analytics rotations: apply analytics to business problems and support data-driven insights.
• AI rotations: assist with AI experiments and emerging technologies; contribute to responsible AI initiatives.
• ECOM rotations: support digital onboarding, improve onboarding processes and data quality.

Skills

Curiosity about digital/data/AI

Cross-functional teamwork

Customer experience mindset

Adaptability & learning

Problem-solving

Education

Undergraduate or postgraduate degree

Job description

We’re passionate about putting customers first. By staying focused on what matters most to them, we strengthen relationships and spark innovation as we strive to be the most customer centric company in Australia and New Zealand.

As a NAB Graduatein Digital, Data & AI, you’ll gain hands‑on experience in a supportive and collaborative environment within your chosen stream. You’ll work on real projects, receive structured training and mentoring, complete meaningful work, and connect with leaders and specialists across NAB.

You’ll also gain exposure to how NAB uses digital, data and AI to solve real customer problems, improve experiences and support better decision‑making. By working across teams, you’ll build a strong understanding of how different capabilities come together to deliver smarter, more personalised banking outcomes.

About Digital Data & AI

Digital, Data & AI (DD&AI) sits at the heart of how NAB is transforming the way customers and colleagues experience banking. Our teams bring together digital products, design, data, analytics and AI to create simpler, smarter and more personalised experiences.

DD&AI spans five core capabilities — Digital, Design, Enterprise Customer Onboarding (ECOM), Data & Analytics, and Artificial Intelligence — working together to deliver real outcomes for customers and colleagues.

Whether you’re passionate about design, curious about data, excited by digital products or interested in AI solutions, DD&AI offers a truly multidisciplinary environment where you can grow your skills and make a meaningful impact.

Our graduate program is designed to build technical capability, confidence and business understanding. You’ll be supported by experienced leaders, involved in meaningful work, and contribute to NAB’s long‑term transformation.

If you’re curious, motivated and keen to solve real customer problems, DD&AI can set the foundation for a strong and diverse career at NAB.

What is Digital, Data & AI?

We are working to build a customer obsessed, future ready NAB:

Digital
We’re shaping NAB’s ambition to be Australia’s leading digital bank. With most customer interactions happening digitally, our teams design and deliver simple, safe and intuitive experiences that make everyday banking easier.

Design
Using human‑centred design, we create intuitive and inclusive experiences for customers and colleagues. Our designers combine creativity and problem‑solving to improve how people interact with NAB.

Enterprise Customer Onboarding (ECOM)
ECOM focuses on making it simple and safe for customers to join and grow with NAB. The team streamlines onboarding, improves data quality and reduces friction across the customer journey.

Data & Analytics
Our data teams turn data into insights that support better decisions and personalised experiences. Data plays a critical role in helping NAB adapt, innovate and stay competitive.

Artificial Intelligence (AI)
AI supports NAB’s customer‑first ambition by helping identify opportunities, improve processes and solve customer challenges — responsibly and at scale.

What We Look For in DD&AI Graduates

We’re looking for graduates who are excited by solving real customer problems. You might be someone who:

• Is curious about digital, data or AI
• Enjoys problem‑solving and working in cross‑functional teams
• Is motivated by creating better customer experiences
• Thrives in fast‑paced, evolving environments
• Brings adaptability, creativity and a willingness to learn

What You’ll Do in DD&AI

During the program, you’ll rotate across specialist areas and work on a range of meaningful projects depending on your placement.

Design rotations

• Create user flows, wireframes and prototypes
• Support user research and co‑design activities
• Contribute to end‑to‑end customer journeys

Digital rotations

• Support digital delivery and stakeholder engagement
• Capture business requirements and contribute to solution design
• Represent the customer voice in product teams

Data & Analytics rotations

• Apply analytics and modelling to business problems
• Support process improvement and decision‑making
• Assist with data‑driven insights and reporting

AI rotations

• Support AI experiments and solution design
• Explore emerging technologies
• Contribute to responsible AI initiatives

ECOM rotations

• Support digital onboarding solutions
• Help improve onboarding processes and data quality
• Contribute to simpler, more connected customer journeys

Locations

All DD&AI graduate roles are based in Melbourne and Sydney, across Design, Digital, Data & Analytics, AI and Ecom.

Program Start Date
The 2028 NAB Graduate Program commences in February 2028.

A diverse and inclusive workplace works better for everyone

We know our people make us who we are. At NAB,we’vebuilt a culture of inclusion,equityand respect, where everyone feels valued for being their authentic self. We work closely with our Employee Resource Groups to ensure all colleagues’ backgrounds and identities are understood,respectedand celebrated.

For details on the graduate recruitment process, and accessibility, please visitGraduate careers application process and eligibility - NAB

To discuss adjustment requirements, please contact the NAB Early Careers team [e-mail] (include stream reference) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Unsolicited CVs from agencies will not be accepted.

For more information, please visitGraduate opportunities | Careers at NAB - NAB

You can also find out more about our Digital, Data and AI division here -Careers in Digital, Data and AI - NAB

Eligibility

To be eligible to apply, you must:

• Be an Australian or New Zealand citizenship or be an Australian Permanent Resident at the time of applying.
• Have completed an undergraduate or postgraduate degree in the past three years (2025, 2026 or 2027) or be due to complete it by the commencement of the program.