Diabetes Educator (Virtual Service)

Royal Flying Doctor Service; Broken Hill; Remote; AUD 90,000 - 120,000; Full time

Job summary

Royal Flying Doctor Service is seeking a Virtual Diabetes Educator to join the Keeping Healthy Puura Manti Program, delivering evidence-based education and chronic disease management via telehealth to Far West NSW communities.

The role works with a multidisciplinary team to empower clients, develop personalised care plans, and support glucose monitoring and diabetes technologies, within your scope of practice.

Qualifications

• Qualification in a health profession recognised for diabetes education.
• Postgraduate qualification in Diabetes Education and Management or equivalent.
• Current Credentialled Diabetes Educator (CDE) status or progression towards credentialling.

Responsibilities

• Deliver individual diabetes education and self-management support via telehealth.
• Conduct comprehensive diabetes assessments and care reviews.
• Support clients with blood glucose monitoring, diabetes technologies and medication management within your scope of practice.
• Develop and monitor personalised care plans in collaboration with clients, families and healthcare providers.
• Facilitate virtual education sessions, workshops and group programs.
• Work closely with GPs, Aboriginal Health Practitioners, nurses, dietitians, pharmacists and allied health professionals.

Skills

Diabetes education

Telehealth delivery

Multidisciplinary teamwork

Virtual care engagement

Communication skills

Patient education

Education

Postgraduate qualification in Diabetes Education and Management

Credentialled Diabetes Educator (CDE)

Professional registration in relevant discipline

Tools

Electronic Medical Records (EMR) systems

Job description

Royal Flying Doctor Service – Broken Hill NSW

Full-Time (Part Time considered 4 days per week), Max-Term up to June 2027 | Virtual Service

Make a real difference to diabetes outcomes across rural and remote communities

The Royal Flying Doctor Service South Eastern Section (RFDSSE) is seeking a passionate and experienced Virtual Diabetes Educator to join our Keeping Healthy Puura Manti Program (KHPMP). In this rewarding role, you'll provide evidence-based diabetes education and chronic disease management support through telehealth and digitally enabled care, helping improve the lives of people living with diabetes, pre-diabetes and other chronic health conditions across Far West NSW.

About the Role

As a Diabetes Educator, you will work as part of a multidisciplinary team delivering accessible, person-centred and culturally safe care to individuals and communities across rural and remote Australia. Using telehealth platforms and digital health technologies, you will empower clients to better understand and manage their diabetes while supporting prevention, early intervention and improved long-term health outcomes.

Key Responsibilities

• Deliver individual diabetes education and self-management support via telehealth.
• Conduct comprehensive diabetes assessments and care reviews.
• Support clients with blood glucose monitoring, diabetes technologies and medication management within your scope of practice.
• Develop and monitor personalised care plans in collaboration with clients, families and healthcare providers.
• Facilitate virtual education sessions, workshops and group programs.
• Work closely with GPs, Aboriginal Health Practitioners, nurses, dietitians, pharmacists and allied health professionals.

About You

To be successful, you will bring:

• Qualification in a health profession recognised for diabetes education (such as Nursing, Dietetics, Pharmacy or another ADEA-recognised discipline).
• Postgraduate qualification in Diabetes Education and Management or equivalent.
• Current Credentialled Diabetes Educator (CDE) status or demonstrated progression towards credentialling.
• Current professional registration or membership relevant to your discipline.
• Experience delivering diabetes education and chronic disease management services.
• Strong communication skills with the ability to engage clients through virtual care platforms.
• Experience working collaboratively within multidisciplinary healthcare teams.
• Competency using electronic medical records and digital health systems.

Highly Desirable

• Experience providing telehealth services.
• Experience working with Aboriginal and Torres Strait Islander communities.
• Experience in rural, remote or community-based healthcare.
• Previous involvement in group education programs, quality improvement or chronic disease initiatives.

About RFDSSE

At RFDS South Eastern Section, we're committed to improving health outcomes and access to care for people living in rural, regional, and remote communities. Through innovation, partnership, and a patient-centred approach, we deliver healthcare where it's needed most. Our values of Care, Reliability, Trust, and Safety guide everything we do.

Ready to help transform healthcare access through virtual care? Join us and be part of a team delivering life-changing health services to communities across Far West NSW.

For more information or any questions regarding this opportunity please contact - Greg Granger, General Manager Rural Generalism & Primary Health Care at ************@rfdsse.org.au

At RFDSSE, our values of Reliability,Care, Trust and Safety guide everything we do, shaping the way we supportour patients, communities and each other.

RFDSSE is committed to creating adiverse and inclusive workplace and is proud to be an Equal OpportunityEmployer.