DevOps & Observability Engineer

10x Labs; Newcastle City Council; On-site; AUD 140,000 - 200,000; Full time

Job summary

10x Labs is hiring for a senior Cloud Infrastructure Engineer to own and operate our production platforms at national scale within regulated markets. You will design fast-to-ship, boring-to-operate infrastructure with strong observability and security controls.

You will own Kubernetes, CI/CD, and cloud tooling, ensuring cost efficiency and reliability while enabling engineers to deploy daily. This role offers challenging, real-world AI-enabled scale problems and cross-functional collaboration.

Qualifications

• Strong production experience with Kubernetes and at least one major cloud (AWS preferred).
• Observability depth: Prometheus/Grafana, OpenTelemetry or equivalent, and the judgement to alert on what matters.
• Infrastructure as code by default with real GitOps/CI/CD experience.
• Solid scripting in Go, Python or Bash.
• Experience operating high-availability systems: incident response, postmortems, and the scars to prove it.

Responsibilities

• Design, build and operate cloud-native infrastructure across multiple production platforms.
• Own observability end to end: metrics, logs, traces, dashboards and alerting.
• Build CI/CD pipelines that let engineers ship to production daily with confidence.
• Harden security and compliance posture: secrets, access control, audit logging for regulated environments.
• Manage cost, capacity and reliability across environments sized for growth.
• Automate relentlessly: provisioning, tooling, anything the team does twice.

Skills

Kubernetes

AWS

Observability

Prometheus

Grafana

OpenTelemetry

Infrastructure as code

Terraform

Go

Python

Bash

CI/CD

GitOps

Incident response

Tools

Terraform

CI/CD pipelines

GitOps

Job description

We wrap our arms around businesses and help them scale. We work with enterprises and fast-growing companies to implement AI strategy, workflow automation, and build custom software. Not as a vendor, but as a genuine partner with skin in the game.

We move at a pace most businesses have never experienced, and we hold ourselves to a standard most agencies can't match. We don't pitch solutions. We sit with our clients, understand where they're stuck, and build the systems that get them unstuck. Quickly and properly.

The work is the kind engineers actually want: agent-first platforms running national field operations at around 90% automation, electric vehicle operating systems for everything from cars to trucks and buses, AI making real operational decisions in regulated industries, and rescues of platforms other teams couldn't deliver. And for the right businesses we go further. We unlock them: we build new products we come up with together, and we bring in capital through equity or debt to fund the growth those initiatives create.

Our founders have built energy flex markets, led transactions of billion-dollar businesses, and built software agencies that consistently deliver engineers in the top 3% globally. That pedigree shapes how we think, how we work, and what we expect from the people who join us.

About 10x Labs

We wrap our arms around businesses and help them scale. We work with enterprises and fast-growing companies to implement AI strategy, workflow automation, and build custom software. Not as a vendor, but as a genuine partner with skin in the game.

We move at a pace most businesses have never experienced, and we hold ourselves to a standard most agencies can't match. We don't pitch solutions. We sit with our clients, understand where they're stuck, and build the systems that get them unstuck. Quickly and properly.

The work is the kind engineers actually want: agent-first platforms running national field operations at around 90% automation, electric vehicle operating systems for everything from cars to trucks and buses, AI making real operational decisions in regulated industries, and rescues of platforms other teams couldn't deliver. And for the right businesses we go further. We unlock them: we build new products we come up with together, and we bring in capital through equity or debt to fund the growth those initiatives create.

Our founders have built energy flex markets, led transactions of billion-dollar businesses, and built software agencies that consistently deliver engineers in the top 3% globally. That pedigree shapes how we think, how we work, and what we expect from the people who join us.

The role

We run production platforms at national scale inside regulated markets: energy systems ingesting serious telemetry volumes, field operations coordinated around the clock, AI agents making decisions 24/7. All of it needs infrastructure that's fast to ship on, boring to operate, and defensible when a client's auditor asks hard questions.

You'll own that layer: cloud infrastructure, Kubernetes, CI/CD, and above all observability. Metrics, logging, tracing and alerting tuned to real operational risk, not noise. Our rule is simple: if you do it twice, automate it. You'll be the person who makes a small senior team move like a much bigger one.

What you will do

• Design, build and operate cloud-native infrastructure (Kubernetes, containers, IaC) across multiple production platforms
• Own observability end to end: metrics, logs, traces, dashboards and alerting that catch problems before clients do
• Build CI/CD pipelines that let engineers ship to production daily with confidence
• Harden security and compliance posture: secrets, access control, audit logging for regulated environments
• Manage cost, capacity and reliability across environments sized for what clients will grow into
• Automate relentlessly: provisioning, tooling, anything the team does twice

What you bring — Required

• Strong production experience with Kubernetes and at least one major cloud (AWS preferred)
• Observability depth: Prometheus/Grafana, OpenTelemetry or equivalent, and the judgement to alert on what matters
• Infrastructure as code by default (Terraform or similar) with real GitOps/CI/CD experience
• Solid scripting in Go, Python or Bash
• Experience operating high-availability systems: incident response, postmortems, and the scars to prove it

Strongly preferred

• Multi-tenant SaaS or high-volume data ingestion workloads
• Security and compliance depth (ISO 27001 or similar)
• Time-series or streaming data infrastructure
• Flex market and energy systems experience is always a big bonus

Nice to have

• Edge or IoT fleet infrastructure exposure
• Cost-optimisation war stories with numbers attached

Why this role

No ticket queue between you and impact. You'll set the infrastructure and observability standard for every platform we run, and your automation is what lets the whole company move at 10x pace. When things are quiet at 2am, that'll be your work.

What you get

• A competitive package that reflects the calibre we hire at
• Access to every AI tool on the market (as long as it has passed security) with team support and budget to get you set up and moving fast
• Hard, interesting problems: real AI in production, real scale, real consequences. Not demos and decks
• Direct access to some of the most experienced operators in the country
• A team that will stretch you, back you, and make you better

The interview process

Our process is straightforward and moves fast: a short video interview (we know engineers hate this — the only people who don't hate it are in sales — but it's an important and necessary step, and if you can't push outside your comfort zone, you're not going to fit in here), then a technical deep-dive on real problems, not puzzles, then a final conversation with the founders. We move quickly for the right person.