Deputy Operations Manager - Aged Mental Health

Monash Health

Melbourne

On-site

AUD 180,000 - 240,000

Full time

3 days ago
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Benefits offered by this job

Salary packaging options
Ongoing professional development
Leadership opportunities
Supportive leadership team

Job summary

Monash Health in Melbourne is seeking a Deputy Operations Manager – Older Adult Mental Health to support the Operations Manager with strategic, clinical and operational performance across inpatient, community and residential services for older adults at Casey, Dandenong, Clayton and Kingston facilities.

This full-time, ongoing role emphasizes patient outcomes, budget targets, professional leadership and a positive workplace culture, with opportunities to shape care models and engage with key

Qualifications

  • Leadership experience in a large, complex healthcare organisation.
  • Proven change management and coaching capability.
  • Strong governance, quality and safety improvement knowledge.
  • Experience leading clinical areas through NSQHS accreditation.
  • Understanding healthcare financial systems, budgeting and cost control.
  • Excellent people and communication skills.

Responsibilities

  • Support the Operations Manager with strategic and operational performance.
  • Oversee inpatient, community and residential services for older adults.
  • Contribute to budget targets and resource allocation.
  • Foster a positive workplace culture and professional development.
  • Lead negotiations with designated services around clinical services and KPIs.

Skills

Leadership experience
Change management
Governance frameworks
NSQHS accreditation
Healthcare budgeting
People & communication

Education

Tertiary qualification in nursing/midwifery, medicine or allied health

Job description

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Deputy Operations Manager - Aged Mental Health

Job Requisition ID: 9746

Location: Clayton, VIC, AU, 3168

Employment Type: Full Time

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

To see first‑hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

About the Mental Health Program

Monash Health Mental Health Services provides a range of community, bed-based and specialist services covering the Casey, Cardinia, Greater Dandenong, Kingston and Monash local government areas. The Program has an operational budget of $359 million and employs approximately 1,540 EFT, representing over 1,950 staff.

About the Role

Join our team as a Deputy Operations Manager - Older Adult Mental Health. In this role, you will support the Operations Manager with the strategic, clinical and operational performance of inpatient, community and residential mental health and wellbeing services for older adults, across Casey Hospital, Dandenong Hospital, Monash Medical Centre Clayton and Kingston Centre.

This is a Full-Time, Ongoing role, working across Casey Hospital, Dandenong Hospital, Monash Medical Centre Clayton and Kingston Centre.

You will promote high-quality patient outcomes and contribute to performance targets within budget, while supporting professional leadership and development and fostering a positive, engaged workplace culture. You'll also contribute to negotiations with designated services around clinical services, resource allocation and key performance indicators.

As a role model for Monash Health's core values, you will provide effective support in the coordination and oversight of others, and, with support from the Operations Manager, build strong relationships with key stakeholders, both within Monash Health and externally.

You bring a proven history of leadership and change management, and will support the implementation of models of care that ensure streamlined, effective access to services and the delivery of exceptional person‑centred healthcare.

About You

You are a big-picture thinker, an innovator, a mentor and a coach, someone who motivates and inspires others to meet every challenge. You understand current and future health care directions, changing professional trends and industrial platforms, and bring strategic clarity to complex operational environments.
We'd love to hear from you if:

  • You have demonstrated leadership experience within a large, complex healthcare organisation.
  • You have a track record of effective change management, coaching and professional development.
  • You have a sound understanding of governance frameworks, and a demonstrated capacity to drive continuous quality and safety improvement.
  • You have experience leading clinical areas through accreditation processes, including the National Safety and Quality Health Service (NSQHS) Standards.
  • You have a strong understanding of healthcare financial systems, including budgeting, cost and revenue management.
  • You bring superior people and communication skills, including relationship building, conflict resolution, and the ability to influence and facilitate open discussion.

What You Need

  • A tertiary qualification in nursing/midwifery, medicine or allied health.
  • Registration with AHPRA (and consent to ongoing registration checks), or eligibility for membership with the peak professional body for self‑regulated professionals.
  • Recent management and leadership experience demonstrating the appropriate competencies and skills.
  • Membership with a relevant professional association.

In Return

In return, you'll be joining a senior leadership team backed by the scale and support of Monash Health's Mental Health Program. Here's a taste of what's on offer:

  • The opportunity to shape mental health and wellbeing services for older adults across multiple sites.
  • A supportive Operations Manager and broader Mental Health Program leadership team.
  • Salary packaging options that increase your take‑home pay.
  • Ongoing professional development and leadership opportunities within Monash Health.

For a confidential discussion and to explore this opportunity further, please reach out to Jolene Geh on 0419 110 920

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future‑focused, underpinned by clear values and a commitment to continuous improvement.

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.

You'll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.

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