Department Manager - Kembla Grange

Bunnings Group; Kembla Grange; In loco; AUD 85.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Team discount at Bunnings and Wesfarm?

OnePass membership

Health and other member benefits

12 weeks paid parental leave

Annual festive gifts

Descrizione del lavoro

Bunnings is seeking a Department Manager at a store in Australia to lead a 20+ strong team, ensuring exceptional service, safety, and stock accuracy. You will train and develop staff, manage daily operations, and collaborate with Merchandising, Store Leadership, and Health and Safety teams to deliver the Best Experience and lowest prices.

You will be responsible for rostering, performance management, and ensuring strong customer outcomes across weekdays and weekends.

Competenze

• Proven ability to lead and develop large teams in retail.
• Focus on safety, wellbeing and compliance.
• Strong understanding of KPI driven store operations.

Mansioni

• Lead a team of 20+ to maintain an engaged and safe work environment, including duty manager tasks.
• Develop team capability and drive Best Experience and Safety Culture & Compliance.
• Plan rosters and strategy to deliver service promises and sales.
• Drive department sales through merchandising and KPI monitoring.
• Act on customer feedback to improve end-to-end experience.
• Maintain stock accuracy and oversee replenishment and loss prevention.

Conoscenze

Leadership

Team management

Safety leadership

Customer service

Stakeholder engagement

Descrizione del lavoro

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role

As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go‑to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices.

You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required.

Responsibilities

• Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends
• Build team capability on Best Experience and Safety Culture & Compliance, including team engagement, performance management and recognition
• Rostering and strategic planning for your team to deliver on our service promise
• Driving department sales through strong merchandising & monitoring of key metrics
• Action customer feedback to improve the end-to-end customer experience
• Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes

What’s involved

• Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends
• Build team capability on Best Experience and Safety Culture & Compliance. Including team engagement, performance management, and recognition
• Rostering and strategic planning for your team to deliver on our service promise
• Driving department sales through strong merchandising & monitoring of key metrics
• Action customer feedback to improve the end-to-end customer experience
• Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes

Who we're looking for

• As a Department Manager for Bunnings, you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in.
• You must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations.
• You’ll need:

You’ll need

• Lead and inspire a large team (20+) to deliver the Best Experience through strong engagement, coaching and teamwork
• Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
• Champion a Safe & Secure environment by role-modelling safety leadership and ensuring compliance with policies and procedures
• Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends
• Build team capability through clear expectations, performance conversations and recognition
• Deliver on our service promise through effective rostering, planning and being ready when the customer is
• Drive strong retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention

We’ll consider background checks which may include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

We are all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know – we’re here to help.

Please note, you must be age 15 or over to apply for a role at Bunnings.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early.

Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. “We're building the best ... our team makes it happen”. At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.

For support, contact us at [e-mail].