Dental Receptionist & Assistant | Future Practice Leader Opportunity

Work Initiatives; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount on treatments

Onsite parking

Quarterly staff events

AFL ticket offers

Ongoing training & mentorship

Career progression opportunities

Exposure to general & specialist care

Supportive team culture

Job summary

Core Dental is expanding with a brand-new practice near Bentleigh, offering a unique opportunity to shape systems and patient experience from day one. You will work across reception and chairside assisting, with mentorship and ongoing training from an established dental group.

In the early stages, you’ll manage appointments, payments, and patient flow while supporting clinicians. This role is ideal for someone eager to develop leadership skills and grow with the clinic.

Qualifications

• Minimum 3 years of dental assisting experience.
• Strong communication and patient-facing skills.
• Excellent organisation and multitasking abilities.
• Willingness to take ownership and future leadership.
• Experience with dental practice software is preferred.

Responsibilities

• Reception: manage appointments, recalls, and patient inquiries.
• Process payments and health fund claims.
• Chairside assisting across varied procedures.
• Infection control and sterilisation procedures.
• Prepare treatment rooms and support clinicians.
• Contribute to smooth patient flow and clinic administration.

Skills

Dental assisting

Communication skills

Organization & multitasking

Leadership potential

Outbound calls

Carestack experience

Tools

Carestack

Job description

Dental Receptionist & Assistant | Future Practice Leader Opportunity

Encompassing seven bespoke practices across the suburbs of Melbourne, Core Dental offers boutique dentistry of the highest quality. Visiting specialists lend extra support and there is a strong mentorship program across the group. Our clinicians are encouraged to perform the full scope of dentistry, including substantial Invisalign and CEREC treatments, and are comprehensively supported through internal CPD education.

All members ofour teamare handpicked for their caring attitude, competence and commitment to professional development. They practice in a warm, welcoming environment surrounded by a large group of likeminded peers. This professional support network is underwritten by a shared philosophy, centered around respect for the comfort of our patients.

We are growing our business with the introduction of a brand new, exciting practice just off the Nepean Highway in Bentleigh.This is a rare opportunity to join a brand-new dental practice from the ground up while being supported by an established and successful dental group. You'll enjoy the excitement of helping build a new clinic, with the security, training, and mentorship that comes from an experienced organisation behind you.

We're searching for a motivated, adaptable team member who is excited to work across both reception and chairside assisting in the early stages of the practice and who is eager to develop their skills, take ownership, and grow into a future leadership role.

About the Opportunity

In the early stages, you'll enjoy a varied role including:

Reception

• Managing appointments and recalls
• Handling enquiries and treatment schedules
• Processing payments and health fund claims
• Supporting daily practice administration
• Chairside assistance for a variety of procedures
• Infection control and sterilisation
• Preparing treatment rooms
• Supporting both general dentists and visiting specialists
• Assisting with smooth patient flow throughout the day

As our patient base and team grow, you'll have the opportunity to develop areas of interest and take on greater responsibility.

The upside of working at Core Dental:

• 60% discount on dental treatments for staff and their children.
• Onsite parking.
• Quarterly staff events and social activities.
• Seasonal AFL ticket offers at both the MCG and Marvel.
• Competitive salary based on experience
• Ongoing training and professional development
• Mentorship from an experienced dental group
• Career progression opportunities
• Exposure to both general and specialist dentistry
• Supportive and positive team culture
• Opportunity to help shape systems, processes, and patient experience from day one

What We're Looking For:

• Strong understanding of dental terminology and procedures.
• 3+ years of dental assisting experience.
• Lead by example, demonstrating excellent communication skills and a solutions-oriented approach.
• Exceptional organisation and multi-tasking skills
• Proactive, solutions-oriented, and takes initiative
• Team player who leads by example and takes pride in their work.
• Comfortable resolving conflicts and handling confrontations when necessary.
• Bubbly, outgoing, and able to maintain a positive clinic atmosphere.
• Proficiency in dental practice management software (Experience with Carestack is highly desirable but not essential)
• Assertive and efficient in managing outbound calls and tasks.
• Wants to grow professionally and take on leadership opportunities in the future