Dental Assistant

HCF Australia; Northern Beaches Council; On-site; AUD 55,000 - 70,000; Full time

Job summary

HCF Australia’s Brookvale Dental Center is seeking a dedicated Dental Assistant to support dentists and the Practice Manager in delivering high-quality patient care and efficient day-to-day operations.

This full-time, Mon–Fri position at Westfield Warringah Mall offers exposure to infection control, chair-side assistance, equipment sterilisation, and patient flow coordination, with opportunities for growth and ongoing training.

Qualifications

• Previous dental knowledge and experience.
• Neat appearance and sound personal hygiene.
• High level of confidentiality, tact, and diplomacy.
• Initiative and common sense in daily tasks.
• Basic computer literacy.

Responsibilities

• Provide clinical assistance to dentists, ensuring patient comfort and efficiency throughout their visit.
• Maintain a clean, safe, and organised clinical environment in accordance with HCF policies and procedures.
• Monitor patient day sheets, prepare for patient lists, and accommodate emergencies where possible.
• Coordinate patient flow, including escorting, settling, and preparing patients for treatment.
• Assist with chair-side duties: instrument and material set-up, procedure support, mixing materials, data entry, and radiograph development.
• Uphold infection control standards, manage surgery changeover and cleaning, and perform equipment and stock maintenance.
• Process and sterilise instruments, maintain stock levels, and validate sterilisation cycles.
• Report any fraudulent behaviour or activity as required.
• Comply with Work Health and Safety (WHS) legislation, policies, and procedures. Report hazards, near misses, and injuries promptly.
• Participate in meetings, training, and health and safety activities.

Skills

Dental knowledge and experience

Confidentiality, tact, diplomacy

Initiative

Basic computer literacy

Education

Certificate III in Dental Assisting

Tools

Radiography equipment

Job description

As a Dental Assistant, you will work alongside our Dentists and Practice Manager to ensure high quality patient care, compliance with our Dental Quality Management System, and the smooth running of day to day operations of our Brookvale Dental Center.

Please note this is a full time (Mon-Fri) Maximum Term Position until 31st August 2027 based in our Brookvale Dental Center located in Westfield Warringah Mall.

Key Responsibilities

• Provide clinical assistance to dentists, ensuring patient comfort and efficiency throughout their visit.
• Maintain a clean, safe, and organised clinical environment in accordance with HCF policies and procedures.
• Monitor patient day sheets, prepare for patient lists, and accommodate emergencies where possible.
• Coordinate patient flow, including escorting, settling, and preparing patients for treatment.
• Assist with chair-side duties: instrument and material set-up, procedure support, mixing materials, data entry, and radiograph development.
• Uphold infection control standards, manage surgery changeover and cleaning, and perform equipment and stock maintenance.
• Process and sterilise instruments, maintain stock levels, and validate sterilisation cycles.
• Report any fraudulent behaviour or activity as required.
• Comply with Work Health and Safety (WHS) legislation, policies, and procedures. Report hazards, near misses, and injuries promptly.
• Participate in meetings, training, and health and safety activities.

Key Performance Areas

• Efficient management of handpieces, stock, and materials.
• Satisfactory assistance and competency in all dental assistant duties.
• Teamwork and cooperation, including flexibility for additional tasks.
• Good communication, punctuality, and attendance.
• Commitment to learning and adherence to infection prevention, WHS, and PPE standards.

Essential

Skills, Experience & Qualifications

• Previous dental knowledge and experience.
• Neat appearance and sound personal hygiene.
• High level of confidentiality, tact, and diplomacy.
• Initiative and common sense in daily tasks.
• Basic computer literacy.

Desirable

• Reception experience or willingness to be cross-trained.
• Qualifications in radiography, sterilising, and/or first aid.
• Certificate III in Dental Assisting

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion

We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance

Skills

We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.