Dementia Support Worker

NHS Jobs; Wakefield; On-site; AUD 65,000 - 85,000; Full time

Job summary

NHS Jobs is seeking a Clinical Support and Care Coordination role in Australia. The successful candidate will manage a caseload of people living with dementia, providing person-centred support and ongoing care coordination with carers and family members.

The role involves holistic assessments, identifying needs and risks, escalation when required, and collaboration with health and social care partners to connect individuals with appropriate services.

Responsibilities

• Manage an allocated caseload of people living with dementia and their carers, providing person-centred support, regular review and ongoing coordination of care.
• Undertake holistic assessments, identifying needs, risks and factors affecting wellbeing, independence and quality of life.
• Recognise deterioration, emerging risks or changes in need, taking appropriate action and escalating concerns when required.
• Contribute to decisions regarding escalation of support, transfer to the moderate-severe caseload, referral to specialist services or planned discharge from the service.
• Provide emotional support, practical guidance and information to people living with dementia and those important to them.
• Support individuals and families to navigate and access appropriate health, social care, hospice and community resources.
• Encourage future care planning and ensure individuals are connected to the most appropriate support as their needs change.
• Identify and respond appropriately to safeguarding concerns in accordance with organisational policies and procedures.

Job description

Clinical Support and Care Coordination

• Manage an allocated caseload of people living with dementia and their carers, providing person-centred support, regular review and ongoing coordination of care.


• Undertake holistic assessments, identifying needs, risks and factors affecting wellbeing, independence and quality of life.


• Recognise deterioration, emerging risks or changes in need, taking appropriate action and escalating concerns when required.


• Contribute to decisions regarding escalation of support, transfer to the moderate-severe caseload, referral to specialist services or planned discharge from the service.


• Provide emotional support, practical guidance and information to people living with dementia and those important to them.


• Support individuals and families to navigate and access appropriate health, social care, hospice and community resources.


• Encourage future care planning and ensure individuals are connected to the most appropriate support as their needs change.


• Identify and respond appropriately to safeguarding concerns in accordance with organisational policies and procedures.

Education and Service Development

• Support the delivery of dementia education, awareness sessions and support programmes for carers, staff and volunteers.


• Act as a dementia resource within the Hospice, promoting good practice and evidence-based approaches to care.


• Participate in supervision, training and continuing professional development to maintain and enhance knowledge and skills.


• Contribute to service evaluation, audit, quality improvement initiatives and the collection of outcome data.

Communication and Partnership Working

• Work collaboratively with colleagues and partner organisations to promote coordinated, person-centred care.


• Develop effective working relationships with health, social care, hospice and voluntary sector services to support positive outcomes for individuals and carers.


• Maintain accurate, timely and confidential records in accordance with organisational policies and professional standards.


• Promote equality, diversity and inclusion, ensuring services are accessible, responsive and respectful of individual needs.


• Undertake any other reasonable duties.