Demand Fulfilment Coordinator

Kilcoy Global Foods; Bass Coast Shire; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Free onsite parking

Access to discounted Health Insurance

Job summary

Kilcoy Global Foods seeks a Demand Fulfilment Coordinator to coordinate daily production allocation to meet sales order demand and set shipping dates based on inventory and production plans. This role requires daily collaboration with Sales, Warehouse, Logistics, Production Planners and Demand Planners to ensure orders are fulfilled within target timeframes and volumes.

It is a full-time position based at our Sunshine Coast, Queensland offices.

Qualifications

• Experience in managing operational demand fulfilment.
• Understanding of shipping and warehouse operations and constraints.
• Familiar with planning concepts and processes.
• Experience collaborating with Sales teams.

Responsibilities

• Coordinate daily production allocation to meet sales order demand.
• Confirm daily production load plans with Warehouse and Shipping.
• Review inventory and production plans to determine future shipping dates.
• Maintain optimal inventory by allocating future production and managing excess stock.
• Support sales order fulfilment with timely, accurate planning advice.
• Manage sales order engineering, order builds, and product substitutions to maximise fulfilment.
• Deliver excellent customer service through proactive problem-solving.
• Provide customers with timely updates on stock availability, shipping schedules, and product specifications.
• Resolve communication issues to minimise operational and customer impacts.
• Collaborate with Sales, Production, Logistics, and Supply Chain to achieve business objectives.

Skills

Operational demand fulfilment

Shipping & warehouse operations

Planning concepts

Sales team collaboration

Job description

Kilcoy Global Foods is a multi-award-winning global foods solutions business, renowned for exceptional quality and innovation. Specialising in premium Australian beef, lamb and high-quality protein products, Kilcoy Global Foods products are enjoyed in more than 50 countries.

The Demand Fulfilment Coordinator plays a pivotal role in co-ordination of allocating production supply to sales order demand and determining when sales orders can be shipped on a daily basis. This includes determination of daily plans for sale order demands to be shipped as well as reviewing and setting future planned shipped dates for sales order demands based on inventory and production supply projections. To be successful in this role requires daily collaboration with Sales, Warehouse, Logistics, Production Planners and Demand Planners making timely decisions on sales order shipping plans to enable fulfilment of sales orders within target timeframes and volumes.

KEY RESPONSIBILITIES

• Coordinate daily production allocation to meet sales order demand.
• Confirm daily production load plans with Warehouse and Shipping.
• Review inventory and production plans to determine future shipping dates.
• Maintain optimal inventory by allocating future production and managing excess stock.
• Support sales order fulfilment with timely, accurate planning advice.
• Manage sales order engineering, order builds, and product substitutions to maximise fulfilment.
• Deliver excellent customer service through proactive problem-solving.
• Provide customers with timely updates on stock availability, shipping schedules, and product specifications.
• Resolve communication issues to minimise operational and customer impacts.
• Collaborate with Sales, Production, Logistics, and Supply Chain to achieve business objectives.

ABOUT YOU

• Demonstrated experience in managing operational demand fulfilment
• Demonstrated experience in understand shipping and warehouse operations and constraints
• Understanding of planning concepts
• Demonstrated experience working with Sales teams

BENEFITS

• Full time Employment
• Free onsite parking
• Access to discounted Health Insurance

This is a long-term career opportunity, working for an enterprise business with Corporate Offices on the Sunshine Coast in Queensland. We have recorded business growth of 20% year on year with sales in excess of $3 billion. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.

We are an equal opportunity employer and make every effort to select the best qualified individual for the job based on job related qualifications and experiences. Some of the information we collect via your application form and resume is "personal" information as defined by the Privacy Act. All information provided via your application form and resume is treated as confidential.

About Kilcoy Global Foods

Kilcoy Global Foods is a multi-award-winning global food solutions provider, renowned for exceptional quality, innovation, and industry-leading sustainability practices. We are passionate about creating fresh, natural, healthy, and convenient solutions. Our premium beef, lamb, and high-quality protein brands are produced at our state-of-the-art Australian facilities and enjoyed by customers across the globe. If you’re passionate about quality and innovation too, we’d love to meet you. We’ll work well together.