Delivery Customer Care Specialist

Woolworths Ltd.; Launceston; Sur place; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Team discounts

Rewards program

Sonder app access

Generous leave policy

Résumé du poste

Woolworths Group in Tasmania seeks a capable team member to ensure safe loading, delivery and unloading of groceries, with a focus on zero damage to customers’ property. The role uses sign on glass technology, and carries SH&E responsibilities including pre-shift vehicle inspections.

As part of the recruitment process, candidates will undergo a pre-employment medical check. The team offers discounts, rewards, and well-being programs as part of an inclusive environment.

Qualifications

• Exceptional customer service and the ability to manage difficult customer situations.
• Clear and effective verbal and written communication skills.
• Strong interpersonal skills and friendliness.
• Ability to work independently while staying engaged with the team.
• Professional presentation and a neat appearance.
• Comfortable working in a fast-paced environment with multiple priorities.
• Current Full Driver’s Licence is required.

Responsabilités

• Exceptional customer service in deliveries and interactions.
• Ability to manage difficult customer situations professionally.
• Well developed verbal and written communication.
• Good interpersonal and courteous conduct.
• Ability to work independently.
• Well presented in appearance and conduct.
• Adaptable to a fast-paced environment with multiple priorities.
• Carry out pre-shift vehicle inspections and maintain cleanliness.

Connaissances

Exceptional customer service

Difficult customer handling

Verbal and written communication

Interpersonal skills

Independent work

Well presented

Fast-paced environment

Full Driver’s Licence

Description du poste

Woolworths Group in Tasmania seeks a capable team member to ensure safe loading, delivery and unloading of groceries, with a focus on zero damage to customers’ property. The role uses sign on glass technology, and carries SH&E responsibilities including pre-shift vehicle inspections.

As part of the recruitment process, candidates will undergo a pre-employment medical check. The team offers discounts, rewards, and well-being programs as part of an inclusive environment.