Deli Department Leader: Customer‑First, Team Coach

The Coles Group; Newcastle; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount

MyThanks recognition

Learning pathway

Novated car lease

Coles Group shares

Paid parental leave

Job summary

The Coles Group is seeking a hands-on Leader to take charge of the deli department in our store, ensuring exceptional presentation and a welcoming customer experience. You’ll drive day-to-day operations, coach a team, monitor stock, and uphold strict food safety and compliance standards.

Reporting to the Store Manager, you’ll contribute to a culture of teamwork, recognition and continuous learning, with benefits including staff discounts, learning pathways and access to Coles Group share schemes.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Proven ability to lead, coach and develop a team.
• Ability to maintain high standards of stock control, waste management and quality.
• Commitment to audit readiness, food safety and compliance.

Responsibilities

• Oversee day-to-day deli department operations and performance.
• Lead, coach and develop team to meet sales targets and rostering.
• Maintain stock, rotate stock, monitor waste and ensure quality control.
• Uphold audit, food safety and compliance standards.

Skills

Customer service

Leadership

Staff coaching

Stock rotation

Food safety compliance

Customer experience

Job description

The Coles Group is seeking a hands-on Leader to take charge of the deli department in our store, ensuring exceptional presentation and a welcoming customer experience. You’ll drive day-to-day operations, coach a team, monitor stock, and uphold strict food safety and compliance standards.

Reporting to the Store Manager, you’ll contribute to a culture of teamwork, recognition and continuous learning, with benefits including staff discounts, learning pathways and access to Coles Group share schemes.