Decoration Assistant (Embroidery Focus)

Worklocker; Goulburn; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Hands-on training

Shift variety

Supportive team

Competitive renumeration

Work-life balance

Job summary

Worklocker is seeking a detail-oriented Decoration Assistant to support embroidery production, heat transfer applications, and on-site retail sales. You will prepare garments, operate embroidery machines, and assist customers while ensuring quality and timely completion of orders.

The role offers hands-on training on industry equipment, a varied daily routine, and a supportive team environment. Weekend rosters are required where applicable.

Qualifications

• Prior embroidery machine experience preferred (not required — will train the right candidate)
• Comfortable with computers; experience in graphic design (e.g. Adobe Illustrator, CorelDRAW) is a big plus
• Comfortable learning new equipment and following production processes
• Strong attention to detail and quality control mindset
• Friendly, customer-facing communication skills
• Ability to multitask between production work and retail duties
• Reliable, punctual, and a team player
• Available to work on a regular roster including weekends.

Responsibilities

• Hoop garments and materials accurately for embroidery production
• Load, run, and monitor commercial embroidery machines
• Perform basic thread changes, tension adjustments, and troubleshooting
• Inspect finished embroidery for quality, consistent placement, and thread trims
• Assist with digitizing/file prep as needed (training provided)
• Apply heat transfer vinyl (HTV) and printed transfers using heat press equipment
• Weed vinyl designs and prepare transfers for application
• Ensure proper temperature, pressure, and timing for various fabric types
• Assist customers on the sales floor with product selection and custom order questions
• Operate point-of-sale system and process transactions
• Help merchandise and maintain a clean, organized retail space
• Provide friendly, knowledgeable customer service

Skills

Prior embroidery experience

Attention to detail

Customer service

Team player

Punctuality

Multitasking

Weekend availability

Computer literacy

Tools

Adobe Illustrator

CorelDRAW

Job description

We're looking for a detail-oriented Decoration Assistant to join our team! This role is primarily focused on embroidery production, with additional responsibilities in heat transfer/print application and retail sales. You'll be a key part of turning customer orders into finished, high-quality products — from setup to stitch-out to storefront.

What You'll Do

Embroidery (Primary Focus)

• Hoop garments and materials accurately for embroidery production

• Load, run, and monitor commercial embroidery machines

• Perform basic thread changes, tension adjustments, and troubleshooting

• Inspect finished embroidery for quality, consistent placement, and thread trims

• Assist with digitizing/file prep as needed (training provided)

Heat Transfer / Print

• Apply heat transfer vinyl (HTV) and printed transfers using heat press equipment

• Weed vinyl designs and prepare transfers for application

• Ensure proper temperature, pressure, and timing for various fabric types

Retail Sales

• Assist customers on the sales floor with product selection and custom order questions

• Operate point-of-sale system and process transactions

• Help merchandise and maintain a clean, organized retail space

• Provide friendly, knowledgeable customer service

What We're Looking For

• Prior embroidery machine experience preferred (not required — will train the right candidate)

• Comfortable with computers; experience in graphic design (e.g. Adobe Illustrator, CorelDRAW) is a big plus

• Comfortable learning new equipment and following production processes

• Strong attention to detail and quality control mindset

• Friendly, customer-facing communication skills

• Ability to multitask between production work and retail duties

• Reliable, punctual, and a team player

• Available to work on a regular roster including weekends.

Why Join Us

• Hands-on training on industry equipment

• Variety in your day — no two shifts look the same

• Supportive team environment

• Competitive renumeration and work life balance.

About the Role

We're looking for a detail-oriented Decoration Assistant to join our team! This role is primarily focused on embroidery production, with additional responsibilities in heat transfer/print application and retail sales. You'll be a key part of turning customer orders into finished, high-quality products — from setup to stitch-out to storefront.

What You'll Do

Embroidery (Primary Focus)

• Hoop garments and materials accurately for embroidery production

• Load, run, and monitor commercial embroidery machines

• Perform basic thread changes, tension adjustments, and troubleshooting

• Inspect finished embroidery for quality, consistent placement, and thread trims

• Assist with digitizing/file prep as needed (training provided)

Heat Transfer / Print

• Apply heat transfer vinyl (HTV) and printed transfers using heat press equipment

• Weed vinyl designs and prepare transfers for application

• Ensure proper temperature, pressure, and timing for various fabric types

Retail Sales

• Assist customers on the sales floor with product selection and custom order questions

• Operate point-of-sale system and process transactions

• Help merchandise and maintain a clean, organized retail space

• Provide friendly, knowledgeable customer service

What We're Looking For

• Prior embroidery machine experience preferred (not required — will train the right candidate)

• Comfortable with computers; experience in graphic design (e.g. Adobe Illustrator, CorelDRAW) is a big plus

• Comfortable learning new equipment and following production processes

• Strong attention to detail and quality control mindset

• Friendly, customer-facing communication skills

• Ability to multitask between production work and retail duties

• Reliable, punctual, and a team player

• Available to work on a regular roster including weekends.

Why Join Us

• Hands-on training on industry equipment

• Variety in your day — no two shifts look the same

• Supportive team environment

• Competitive renumeration and work life balance.