Data Insights & Reporting Analyst for Ops Excellence

Chandler Macleod Group; Greater Dandenong; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Contract until 30 Jun 2027

Multiple locations across Australia

Superannuation included

Job summary

Chandler Macleod Group seeks a DataInsights and Reporting Analyst to support a national service delivery function within a large government environment. You will deliver insights, performance reporting and data visualisations, working with large datasets to identify trends and provide recommendations for improvement.

The role prioritises governance, clarity of metrics and stakeholder collaboration. You will build dashboards, transform data from multiple sources, and present findings to senior

Qualifications

• Experience developing reports, dashboards and data visualisations that support business performance and decision-making.
• Strong analytical skills with the ability to interpret complex datasets and communicate insights effectively.
• Experience working with business intelligence and reporting tools such as Power BI or similar platforms.
• Advanced Microsoft Excel skills, including data modelling, Power Query and reporting capabilities.
• Excellent written and verbal communication skills with the ability to engage a broad range of stakeholders.
• Strong problem-solving, critical thinking and decision-making capabilities.
• Ability to manage multiple priorities and deliver outcomes within tight deadlines.

Responsibilities

• Develop and deliver performance reports, dashboards and data visualisations using a range of reporting tools and analytical techniques.
• Analyse customer and operational data to identify trends, patterns and performance drivers.
• Build meaningful insights that support evidence-based decision-making across business areas.
• Design and maintain dashboards that provide clear visibility of operational performance.
• Transform, cleanse and model data from multiple sources to support reporting and analytics requirements.
• Conduct statistical and trend analysis to identify service improvement opportunities.
• Prepare high-quality reporting and presentations for senior stakeholders and executive audiences.
• Ensure data governance, integrity and reporting standards are maintained.
• Collaborate with internal stakeholders to understand reporting requirements and deliver fit-for-purpose solutions.
• Contribute to continuous improvement initiatives that enhance service delivery and customer experience.

Skills

Power BI

Excel

SQL

Data analysis

Stakeholder engagement

Data storytelling

Tools

Power BI

Job description

Chandler Macleod Group seeks a DataInsights and Reporting Analyst to support a national service delivery function within a large government environment. You will deliver insights, performance reporting and data visualisations, working with large datasets to identify trends and provide recommendations for improvement.

The role prioritises governance, clarity of metrics and stakeholder collaboration. You will build dashboards, transform data from multiple sources, and present findings to senior