Data Centre Technician - Trainee Program (Australia)

Oracle; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Oracle is seeking candidates for the Data Center Technician – Trainee Program in Sydney, Australia. The 12-week onboarding blends hands-on operations, technical training, mentorship, and career development to accelerate growth in data center operations.

The program includes 2 weeks of classroom training followed by 10 weeks on-the-job in Oracle's data centres; it is paid, and successful trainees may be offered full-time permanent opportunities after completion.

Qualifications

• Basic understanding of computer hardware and technology concepts.
• Ability to learn technical concepts and follow documented procedures with precision.
• Interest in technology and a desire to build a career in data center operations.

Responsibilities

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.
• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Monitor and respond to assigned work through approved ticketing systems.

Skills

Basic hardware knowledge

Technical concepts

Willingness to learn

Lifting ability 20 kg

Shift work readiness

Education

High School completion

Job description

Data Center Technician – Trainee Program

Job Description

Data Center Technician – Trainee Program

Location: Sydney, Australia

At OCI, we design, build, deliver, and operate Oracle’s global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured 12 week onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands‑on operational experience, technical training, mentorship, and career development. The trainee program involves 2 weeks of classroom-based training plus 10 weeks of on-the-job training at our data centres. This is a paid 12 week trainee program and successful candidates will be considered for full time permanent opportunities at the conclusion of the program.

We are looking for candidates from all backgrounds to join our mission—whether you are a recent high school graduate, have experience in retail, hospitality, construction, sales, or any other field, we welcome you to apply!

Minimum Requirements

• Minimum Education: Completion of High School (HSC)
• Strong English communication skills, both written and verbal
• Must be an Australian citizen for security clearance purposes

Essential Capabilities And Requirements

• Basic understanding of computer hardware and technology concepts.
• Basic understanding of mathematical and computational concepts.
• Interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Ability to lift up to 20 kg, climb ladders, and work in confined spaces as required.
• Ability to work non-standard hours, including weekends, night shifts, public holidays, and rotating shift schedules as required.
• Access to own transportation for travel to data centres.

Responsibilities

Key Responsibilities

Data Center Operations & Hardware Support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.

Network Installation & Cabling

• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Assist with network equipment installations and physical infrastructure modifications.
• Verify cable integrity and support connectivity validation activities.
• Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.

Inventory & Asset Management

• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.

Safety, Security & Compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs)
• Utilize proper personal protective equipment (PPE) and follow site-specific safety requirements.

Learning & Development

• Actively participate in training, development, and certification opportunities.
• Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.

Qualifications

Career Level - IC0

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.