CX Consultant

Verint Systems Inc.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Verint Systems Inc. in ANZ seeks an experienced CX Success Consultant to join our team in Sydney.

This hands-on role spans implementation, enablement, optimisation and value realisation across Verint's customer experience solutions. You will work in a collaborative, customer-focused environment, translating operational challenges into practical, sustainable outcomes and driving measurable CX improvements for global clients.

Job description

We are looking for an experienced CX Success Consultant to join our ANZ team. This hands-on consulting role spans implementation, enablement, optimisation and value realisation across Verint's customer experience solutions.

You may have worked within a contact centre or customer operations environment or delivered technology and application enablement into one. Either way, you understand the realities behind the metrics and know how to translate operational challenges into practical, sustainable outcomes.

You will join a global community of innovators helping some of the world's leading organisations deliver tangible customer experience and productivity outcomes. We value collaboration, direct communication, continuous innovation, action and customer impact - and we offer meaningful opportunities to grow your expertise while doing work that matters.