Customer Teller: Flexible Hours & Growth in Banking

Westpac; Chinchilla; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible work arrangements

Mortgage rate discounts

Community volunteering

Job summary

Westpac in Chinchilla is seeking a part-time Teller to be the first point of contact for customers in our branch. You will handle everyday banking queries, guide customers to the right specialists, and contribute to a welcoming banking experience.

The role focuses on cash transactions, digital platforms, and delivering personalised financial wellbeing support, with comprehensive training provided to help you thrive in our supportive team.

Qualifications

• Customer service experience ideally in a customer-facing role.
• Numerical skills with accuracy in cash handling.
• Energetic personality and a genuine passion for helping people.
• Resilience to stay calm in challenging situations.
• Adaptability to learn new banking procedures and technologies.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on digital platforms such as online banking and our mobile app.
• Identify opportunities to improve customers' financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Cash handling

Numerical skills

Energetic personality

Resilience

Adaptability

Job description

Westpac in Chinchilla is seeking a part-time Teller to be the first point of contact for customers in our branch. You will handle everyday banking queries, guide customers to the right specialists, and contribute to a welcoming banking experience.

The role focuses on cash transactions, digital platforms, and delivering personalised financial wellbeing support, with comprehensive training provided to help you thrive in our supportive team.