Customer Service Team Member - Seasonal Casual

Bunnings Group; Bendigo; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Team discount at Bunnings and Wesfarm

Free OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts and store discounts

Job summary

Bunnings Group is seeking seasonal casual team members for a fixed-term period from September 2026 to January 2027. You will greet customers, offer product advice, and help keep the store running smoothly in a fast-paced retail environment.

The role requires weekday daytime availability and a positive, energetic attitude. You’ll earn an adult pay rate and be part of a welcoming, diverse team with opportunities to engage across store areas.

Qualifications

• A genuine passion for customer experience with energy and enthusiasm.
• Ability to approach, connect and confidently interact with customers.
• Willingness to learn about products and services and help across different areas of the store.
• Ability to work flexible hours, including late nights, early mornings and weekends.

Responsibilities

• Provide our customers with the best experience across the store.
• Manage stock efficiently while keeping the workspace clean and tidy.
• Serve customers with a smile at our checkout registers.
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it.

Skills

Customer service oriented

Communication skills

Team player

Tools

POS (cash register)

Job description

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role:

Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

We are looking for seasonal casual team members to join us on fixed-term contracts joining us in September 2026 through to end of January 2027 - a great chance to jump in and be part of the action! The ideal candidate will have weekday daytime availability and be comfortable in an active retail environment. As the weather warms up and our stores get busier, you’ll play a key role in helping customers bring their D.I.Y. projects to life while being part of a fun, fast-paced team. From first hello to final solution, our team is there every step of the way.

We provide an adult pay rate for 18 years of age and above at $35.08 per hour for this role.

What’s involved:

• Provide our customers with the best experience across the store
• Manage stock efficiently while keeping the workspace clean and tidy
• Serve customers with a smile at our checkout registers
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Who we’re looking for:

• A genuine passion for customer experience with energy and enthusiasm
• To be able to approach, connect and confidently interact with customers
• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

Bunnings reserves the right to close job advertisements at any time.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.