Customer Service Team Member - Forklift Operator

Bunnings Group; Townsville City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

12 weeks parental leave

Festive gifts and cafe discounts

Traveling store opportunities

Job summary

Bunnings in Townsville Central is seeking a Forklift Operator to join our retail team. You will load and unload goods using a forklift, manage stock safely, and help customers have a great in-store experience.

We value teamwork and safety, offer a supportive environment, and encourage growth across the business with flexible hours and learning opportunities.

Qualifications

• Current valid forklift licence is required.
• Able to interact confidently with customers.
• Willing to learn about products and services.
• Commitment to safety, integrity and doing your best.
• Flexible hours including late nights, early mornings and weekends.

Responsibilities

• Load and unload products using a forklift.
• Manage stock with safety and tidy work environment in mind.
• Provide customers with a helpful and friendly store experience.
• Be part of a supportive, inclusive team and contribute to the community.

Skills

Customer interaction

Safety awareness

Willingness to learn

Teamwork

Tools

Forklift licence

Forklift operation

Job description

Forklift Operator – Bunnings

Location: Townsville Central

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the Role

Our team members are the face of Bunnings, always prepared to give it a red-hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts.

What’s involved

• Load and unload products using a forklift
• Be responsible for stock management, considering safety aspects when using a forklift, and ensuring a clean and tidy work environment
• Provide our customers with the best experience across the store
• Be part of a supportive and inclusive team who make a difference to the community and have fun along the way

Who we’re looking for

We’re looking for team members who are passionate about helping others and are keen to learn and grow. You’ll love variety in your day-to-day work, with a focus on forklift operation, inventory management and customer service, whilst also having the opportunity to grow your experience in other areas. A personal interest in D.I.Y. is always a plus, however we will give you all the skills you’ll need and show you the ropes.

• A current valid forklift licence
• To be able to approach, connect and confidently interact with customers
• An eagerness to learn about products and services
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

Please note, you must be age 15 or over to apply for a role at Bunnings.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help.

If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

For support, contact us at [e-mail].