Customer Service Team Member - Forklift Operator

Bunnings; Melbourne; On-site; AUD 35,000 - 49,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Team benefits across health, shopping,

12 weeks parental leave

Festive gifts

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking a Forklift Operator to join our Melbourne team. You’ll move products around the store, support stock management, and help create a great customer experience. This role requires a current forklift licence and the ability to work flexible hours, including late nights, early mornings and weekends.

The position offers an adult pay rate of AUD 30.45 per hour for 18+ and includes a team-focused, inclusive work environment with opportunities to grow within the company.

Qualifications

• A current valid forklift licence is required.
• Willingness to interact with customers and learn about products.

Responsibilities

• Load and unload products using a forklift.
• Maintain stock management with attention to safety.
• Provide customers with a positive store experience.
• Be part of a supportive, fun and inclusive team.

Skills

Forklift operation

Customer interaction

Job description

Why Join Us

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the Role

Our team members are the face of Bunnings, always prepared to give it a red-hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. As a Forklift Operator, you will play a key role in moving products throughout the store to help our team provide the best experience for our customers. We provide an adult pay rate for 18 years of age and above at $30.45 per hour for this role.

What’s Involved

• Load and unload products using a forklift
• Be responsible for stock management, considering safety aspects when using a forklift, and ensuring a clean and tidy work environment
• Provide our customers with the best experience across the store
• Be part of a supportive and inclusive team who make a difference to the community and have fun along the way

Who We’re Looking For

• A current valid forklift licence
• To be able to approach, connect and confidently interact with customers
• An eagerness to learn about products and services
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

Qualifications & Experience

We’re looking for team members who are passionate about helping others and are keen to learn and grow. You’ll love variety in your day-to-day work, with a focus on forklift operation, inventory management and customer service, whilst also having the opportunity to grow your experience in other areas. A personal interest in D.I.Y. is always a plus, however we will give you all the skills you’ll need and show you the ropes.

Equal Opportunity

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Eligibility

Please note, you must be age 15 or over to apply for a role at Bunnings.

Background Checks

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference.

By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand.

At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.

For support, contact us at [e-mail].