Customer Service Sales Team Member

The Provedores; Newcastle City Council; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading food supplier in Newcastle is seeking a passionate individual for their customer service and sales team. The role involves responding to inquiries, processing orders, and resolving delivery issues in a fast-paced environment. Candidates must demonstrate strong computer literacy, negotiation skills, and a commitment to excellent customer service. A current Australian driver's license is essential. This casual position offers great long-term potential.

Qualifications

• Full availability for day or night shifts.
• Experience in customer service or call center work required.
• Experience in food supply business desirable.
• Current Australian driver's license and own transport essential.
• Ability to pass pre-employment medical and screening.

Responsibilities

• Respond to inquiries and process orders.
• Manage backorders and resolve delivery issues.

Skills

Team player

Organized

Good communicator

Customer service oriented

Computer literacy

Negotiation skills

Positive attitude

Willingness to learn

Passionate about food

Tools

Microsoft Outlook

Job description

The Provedores are a leading supplier of quality food products with 4 locations across New South Wales.They supply some of Australia's most favoured brands and support local, independent artisan producers.

The Provedoresare all about delivering exceptional customer service.

For everyone on the team, good old-fashioned relationships are paramount.

The business opened in October

• and collectively, the three owners of The Provedores have more than 80 years of experience in the food and hospitality industries.

The Provedores operate from Coffs Harbour, Byron Bay, Newcastle, Tamworth and Dubbo and have an extensive reach.

The Role

You will be in the customer service and sales team in our Warner's Bay office – responding to inquiries, processing orders, managing backorders, and resolving delivery issues.

This is a casual position, with the successful applicant working a rotation of day shift and night shift with the variation of Sunday's to Friday's.

The Provedores want a passionate individual to join their team and grow within the company.

We're looking for someone who:

• Is a reliable and positive team player
• Can work well in a high‑paced environment
• Is well‑organised and a good communicator
• Understands the importance of great customer service
• Has a sound understanding of Outlook and other Microsoft systems
• Demonstrates strong computer literacy and can pick up systems quickly
• Can communicate effectively and has well‑developed negotiation skills
• Has a ‘can do’ attitude and willingness to learn
• Is passionate about food

The Provedores encourage all applicants who can meet the above criteria to apply.

This is a role with great long‑term potential.

Role Requirements

• Full availability to work either the day or night shifts will be prioritised.
• Proven experience in customer service or call centre work
• Experience in the food or perishable goods supply business is desirable
• A current Australian driver's licence & own transport is essential
• Ability to pass a pre‑employment medical, including drug and alcohol screening

If you feel your valuesand skills fit the criteria outlined, please apply Now!

Include a cover letter and current CV before the closing date.