Customer Service Pro — Store Team Member

Woolworths Supermarkets; Katoomba; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Exclusive discounts

Sonder App access

Flexible leave policy

Career growth opportunities

Job summary

Woolworths Group is seeking friendly Team Members to join our stores in New South Wales. You will greet customers, stock shelves, assist online customers, and be the last friendly face as shoppers leave. A positive attitude and teamwork are essential, with a passion for food and shopping.

You will work across store roles, helping shoppers find products, maintaining tidy displays, and supporting safety policies while delivering an excellent shopping experience.

Qualifications

• Genuine interest in food & shopping.
• Enjoy communicating and interacting with others.
• Flexible and adaptable to change.
• Team-oriented and collaborative.

Responsibilities

• Greet and acknowledge customers; show care and thank them for shopping at Woolworths.
• Follow store policies to keep everyone safe and report hazards.
• Help customers by answering questions or guiding them to products.
• Keep shelves stocked and tidy for a fast, easy shopping journey.
• Assist in online order picking and ensure timely delivery to customers.

Skills

Attitude matters

Food interest

Communication skills

Flexibility

Team player

Respectful demeanor

Job description

Woolworths Group is seeking friendly Team Members to join our stores in New South Wales. You will greet customers, stock shelves, assist online customers, and be the last friendly face as shoppers leave. A positive attitude and teamwork are essential, with a passion for food and shopping.

You will work across store roles, helping shoppers find products, maintaining tidy displays, and supporting safety policies while delivering an excellent shopping experience.