Customer Service Pro - Flexible Hours, Fast-Paced Retail

OTR; Newcastle-Maitland; On-site; AUD 30,000 - 39,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative for Reddy Express to deliver exceptional guest experiences at the register and across store operations. You will help keep the store clean, well-stocked and welcoming, ensuring quick and friendly service for all customers.

The role requires comfort working solo or in a team, enduring periods on your feet, and the ability to handle lifting while maintaining a positive, proactive attitude.

Qualifications

• Provide outstanding customer service on every interaction.
• Capable of working alone or in a team.
• Able to stand for long periods and perform light to moderate lifting.
• Available to work flexible hours, including late nights, early mornings and weekends.
• Willing to learn and promote store products and specials.

Responsibilities

• Provide great customer experiences at the point of sale.
• Keep the store clean, stocked and welcoming for guests.
• Multitask in a fast-paced retail environment.

Skills

Customer service

Teamwork

Time management

Flexibility

Willingness to learn

Job description

OTR Group is seeking a Customer Service Representative for Reddy Express to deliver exceptional guest experiences at the register and across store operations. You will help keep the store clean, well-stocked and welcoming, ensuring quick and friendly service for all customers.

The role requires comfort working solo or in a team, enduring periods on your feet, and the ability to handle lifting while maintaining a positive, proactive attitude.