Customer Service Pro - Flexible Hours, Fast-Paced Retail

Otr Group; Cairns Regional; On-site; AUD 48,000 - 60,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for Reddy Express. You will focus on delivering outstanding customer service, ensuring a welcoming, well-stocked store, and efficiently handling guest needs in a fast-paced retail setting.

The role requires adaptability to work alone or in a team, prolonged standing, some heavy lifting, and availability across flexible hours including weekends. Applicants must have Australian working rights and provide police clearance.

Qualifications

• You are focused on providing outstanding customer service.
• You are comfortable working alone as well as within a team.
• You’ll be on your feet for long periods and may require moderate to heavy lifting.
• Availability to work flexible hours, including late nights, early mornings and weekends.
• Be willing to learn and promote our range of products and specials.
• Pre-Employment: Australian working rights and police clearance.

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked and welcoming for guests.
• Work in a fast-paced environment where multitasking and time management are essential.

Skills

Customer service

Teamwork

Time management

Flexibility

Job description

OTR Group is hiring a Customer Service Representative for Reddy Express. You will focus on delivering outstanding customer service, ensuring a welcoming, well-stocked store, and efficiently handling guest needs in a fast-paced retail setting.

The role requires adaptability to work alone or in a team, prolonged standing, some heavy lifting, and availability across flexible hours including weekends. Applicants must have Australian working rights and provide police clearance.