Customer Service Officer (Banking) Blacktown, NSW

TR3 Recruitment; Blacktown; On-site; AUD 40,000 - 60,000; Part time

Job summary

TR3 Recruitment seeks a Customer Service Officer (Banking) in Blacktown, NSW for a flexible part-time role across multiple branches. You will help customers with everyday banking and navigate digital tools, gaining industry experience.

Ideal candidates come from retail, hospitality or customer service, with a genuine passion for helping people and a confidence to learn new banking systems to deliver exceptional service.

Qualifications

• Candidates from retail, hospitality or customer service backgrounds encouraged to apply.
• Part-time role with flexible hours and travel between branches required.
• Ability to learn banking systems and deliver strong customer experience.

Responsibilities

• Assist customers with everyday banking needs and transactions.
• Support customers using digital banking tools.
• Work across multiple branches with a focus on service quality.

Skills

Customer service

Communication

Rapport building

Job description

Customer Service Officer (Banking) Blacktown, NSW

Are you a customer service professional looking for a flexible, part-time opportunity and an exciting new career pathway in banking? We’re seeking candidates from retail, hospitality and customer service backgrounds to join one of Australia’s largest banks in an exciting customer-facing opportunity. This role will provide support across branches in Blacktown, Windsor, Springwood and Richmond, so flexibility and willingness to travel between these locations will be important.

It’s a fantastic opportunity to bring your existing people skills into banking, gain valuable industry experience and access ongoing development and long-term career pathways. YOU | You’ll bring a genuine passion for helping people, a positive attitude and the confidence to engage with customers from all walks of life. Your ability to build rapport, communicate clearly and learn new systems will see you thrive in this varied and rewarding role.

THE ROLE | Working across a number of customer-focused retail banking environments, you’ll support customers with their everyday banking needs, transactions and digital banking tools. You’ll join supportive teams with a strong focus on learning, professional development and delivering an exceptional customer experience. THE CLIENT | Our client is one of Australia’s largest financial institutions, offering established support structures, ongoing development and excellent opportunities to build a long-term career in banking.

Conditions apply. Applicants of all ages, people with disability, and Aboriginal and Torres Strait Islander peoples who meet the requirements of the position are strongly encouraged to apply.

If you have any support or access requirements, we encourage you to let us know at the time of application.