Customer Service Officer

a&co Recruitment Partners; South Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in South Australia is looking for a customer service representative to join their team. You will be the first point of contact for account customers, handling inquiries and maintaining data accuracy. The ideal candidate will have strong communication skills and previous customer service experience. This full-time position offers a temporary contract with potential for extension.

Qualifications

• Strong attention to detail and organisational skills are essential.
• Previous phone-based customer service and administration experience is required.
• Confident communication skills (verbal and written) are a must.

Responsibilities

• Handle customer enquiries professionally and efficiently.
• Check stock availability, process orders and create invoices.
• Enter and maintain data with accuracy.

Skills

Attention to detail

Organisational skills

Confident communication skills

Customer service experience

Tools

SAP

Job description

Join a well-established global business and play a key role in their customer service team. This is an excellent opportunity to gain experience in a small team environment with the possibility of longer-term work.

The Role:

You’ll be the first point of contact for account customers, assisting with enquiries, checking and, processing data accurately, and ensuring smooth service across a wide range of products. Attention to detail and the ability to manage competing priorities will be essential to your success.

Key Responsibilities:

• Handle customer enquiries professionally and efficiently
• Checking stock availability, processing orders and creating invoices
• Enter and maintain data with accuracy
• Manage multiple products and customer accounts
• Support internal teams with administrative tasks

The Person:

• Strong attention to detail and organisational skills
• Previous phone based customer service and administration experience
• Confident communication skills (verbal and written)
• SAP knowledge an advantage
• Ability to work effectively in a team environment

This role is offered with full time, office based hours with some potential for part time. Initially a 3 month temporary contract, there is potential for extension.

For a confidential discussion, please call Donna Thomas in the Adelaide office on