Customer Service - Fixed Term

Temperzone Australia; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Collaborative culture

Professional growth

Wellbeing support

Convenient location

On-the-job learning

Job summary

Temperzone Australia is seeking a Customer Service Representative for a fixed-term Brisbane role to cover parental leave. You will respond to inquiries, process quotes and orders, and coordinate logistics to ensure smooth delivery.

The team emphasizes collaboration, sustainability, and a hands-on learning culture. The role requires attention to detail, experience in service or logistics, and a proactive, helpful approach to customers.

Qualifications

• Strong data entry skills and attention to detail.
• Experience in customer service, sales, or logistics.
• A proactive attitude and a genuine desire to help others.
• Industry certifications or memberships are a bonus!

Responsibilities

• Respond to customer inquiries about orders, pricing, and stock availability.
• Process quotes and orders, including custom manufacturing and delivery coordination.
• Manage inventory, stock transfers, and logistics.
• Handle returns, credits, and damage claims.
• Collaborate with internal teams to ensure smooth operations and customer satisfaction.
• Resolve customer issues with professionalism and care.

Skills

Data entry

Customer service

Sales

Logistics

Proactive attitude

Helpfulness

Job description

Company Description

With a proud legacy as Australasia’s longest-serving air conditioning manufacturer, we are committed to delivering quality, innovation, and sustainability. As recipients of the 2022 ARBS Product Excellence Award, our internationally acclaimed products reflect our dedication to eco-conscious design and cutting-edge technology. Joining Temperzone isn’t just about finding a job—it’s becoming part of a close-knit team where our values and culture shape everything we do.

Job Description

Join Our Team at Temperzone – Customer Service Opportunity (Fixed-Term)

Location: Tingalpa, Brisbane

Contract: 17 November 2025 – 29 May 2026

Are you someone who thrives on helping others and enjoys working in a fast-paced, supportive environment? Temperzone, Australasia’s longest-serving air conditioning manufacturer, is looking for a passionate Customer Service Representative to join our Brisbane team on a fixed-term basis to cover parental leave.

We’re proud of our legacy of innovation, sustainability, and quality — and even prouder of the close-knit team culture that makes Temperzone a great place to work. Our award-winning products are internationally recognised, but it’s our people who truly make the difference.

What You’ll Be Doing

In this role, you’ll be the friendly voice and helpful hand behind our customer experience. You’ll:

• Respond to customer inquiries about orders, pricing, and stock availability.
• Process quotes and orders, including custom manufacturing and delivery coordination.
• Manage inventory, stock transfers, and logistics.
• Handle returns, credits, and damage claims.
• Collaborate with internal teams to ensure smooth operations and customer satisfaction.
• Resolve customer issues with professionalism and care.

What You’ll Bring

• Strong data entry skills and attention to detail.
• Experience in customer service, sales, or logistics.
• A proactive attitude and a genuine desire to help others.
• Industry certifications or memberships are a bonus!

What We Offer

• Collaborative Culture – Work closely with our sales team in a supportive environment.
• Professional Growth – Be part of a globally recognised, privately owned brand.
• Wellbeing Support – Access to our Employee Assistance Program.
• Convenient Location – Based in Tingalpa, just 15 minutes from Brisbane CBD, with onsite parking.
• On-the-Job Learning – Gain valuable product and industry knowledge.

Important Info

• Successful candidates will need to complete a pre-employment medical and police check.
• You must have the right to work in Australia.
• No agency applications, please.