Customer Service Executive (Part-time)

IWG; Wollongong City Council; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Induction training

Learning & development

Incentives

Sociable hours

Job summary

IWG is hiring part-time Customer Service Executives across our network of business centres in Australia. This is ideal for students or anyone seeking extra work, with 20+ hours per week and sociable daytime hours.

You will welcome customers, handle on-site tasks to keep a busy workspace running smoothly, and help colleagues have a great day at work. The role offers growth opportunities within a growing global organisation and friendly induction and development.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to interact with customers; customer-focused.
• Comfort with learning new processes and systems.

Responsibilities

• Welcome customers and guests warmly on-site.
• Support daily on-site tasks to keep workspace running smoothly.
• Contribute to a positive, friendly work environment.

Skills

Communication skills

Customer service orientation

Job description

(20+ hours per week, Monday to Friday or selected days)

We are recruiting for part-time Customer Service Executives across our network of business centres. This is an excellent opportunity for students, people returning to work, or those seeking a second job!

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging and rewarding career.
• Great induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With almost 6,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.