Customer Service / Driver

Kennards Hire; South Australia; On-site; AUD 70,000 - 80,000; Full time

Job summary

A leading equipment hire company in Australia is seeking a Customer Service / Driver to serve as the critical link between the branch and customers. You will handle pickups, deliveries, and provide expert advice. The ideal candidate has a valid driver's licence and a background in customer service or trades. This role includes training, development opportunities, and various employee benefits like profit share and discounts.

Benefits

Employee discounts

Additional financial benefits

Opportunities for career growth

Profit sharing

Annual awards night and team events

Qualifications

• Valid driver's licence required.
• Must be proactive and eager to learn new skills.
• Ability to lift and stand for long periods.

Responsibilities

• Instruct customers on safe equipment use.
• Perform pickups and deliveries.
• Provide exceptional customer service.
• Maintain equipment quality through servicing.
• Clean branch facilities and equipment.

Skills

Customer service

Building & construction

Hospitality

Retail

Driver

Landscaping

Trade & maintenance

Physical fitness

Job description

• Learn new skills every day while building your confidence and experience
• Learn from supportive mentors who’ve grown their own careers here
• Full training provided – build skills that open doors across the business
• $78,400 inc super + profit share + weekend allowance ($70,000 base salary + super)

With Kennards Hire You Can

As a company that’s been around since 1948, we know what matters most: family and it’s at the heart of everything we do. We’re the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We’re committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we’re all focused on delivering what we say we will do – make our customers’ jobs easy.

About the role

As the Kennards Hire representative to our customers, we support you with the training and development you need to be successful in your role. The Customer Service / Driver is the critical link between a Kennards Hire branch, our customers and their projects, big or small. You’ll be in charge of everything that makes our customers’ job easy; expert advice, pickups, deliveries and making sure our equipment is ready for hire.

This role requires you to

• Instruct and demonstrate to customers on how to safely use our equipment.
• As the Driver, perform pickup and delivery of equipment from customer sites, which includes safely loading and unloading of equipment.
• Provide exceptional customer service in all customer interactions.
• Maintain the high standard and quality of equipment through regular servicing and minor repairs.
• Perform cleaning of branch facilities and maintenance of equipment as required.
• Perform equipment ‘check in’ and ‘check out’ inspections.

About you

• Successful applicants have come from various backgrounds such as: Customer service, building & construction, hospitality, retail, driver, landscaping, trade & maintenance.
• A valid driver's licence.
• The availability to work half day Saturday's on a rotating roster.
• This role requires some physical components including lifting and standing on your feet for long periods. A level of physical fitness is required and the ability to pass a drug test.
• Be proactive and keen to learn new skills.
• An interest in machinery and equipment, although training will be provided.
• A positive attitude and team player.

Join our team

You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we’ll back you all the way with the tools and resources you’ll need to succeed. You’ll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There’s also a great range of employee benefits and rewards on offer including:

• All the training and development you need to build a successful career with us.
• Pathways to pursue your career, nationally and internationally.
• Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty).
• Opportunity for profit share.
• Great employee discount rates on our hire gear.
• Our annual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you will be required to complete background checks which may include a police and medical check.

So, whether you’re starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.

Simply hit the Apply button and we look forward to talking with you!