Customer Service Advisor

Westpac Group; The Hills Shire Council; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading financial institution located in Australia is seeking a Customer Service Advisor to assist with everyday banking transactions and customer inquiries. This customer-facing role requires excellent communication skills and a problem-solving attitude. Advisors will also introduce customers to additional financial products that might suit their needs. Full training will be provided, making this a great opportunity for those new to banking.

Benefits

Flexible work arrangements

Employee discounts on banking products

Tailored learning and development opportunities

Community volunteering initiatives

Qualifications

• Excellent communication skills are essential for building customer relationships.
• Ability to exceed customer expectations with exceptional service.
• Prior teamwork experience is beneficial.

Responsibilities

• Assist customers with their banking needs and transactions.
• Identify opportunities to introduce additional financial products.
• Provide support for everyday banking inquiries.

Skills

Sales Experience

Time Management

Customer Service

Job description

Description

Whats the role

A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs. This role typically involves providing support for everyday banking transactions answering inquiries and offering tailored solutions to meet customer needs. Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them. Its a customer-facing position that requires excellent communication skills problem-solving abilities and a passion for delivering exceptional service.

What do I need

• Opportunity to enhance skills and become a new business expert.
• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment leveraging prior teamwork experience.
• Strong communication skills and excellent time management.
• Availability to work Monday to Friday from 8 : 30am 5 : 30pm
• Positions available in St Ives Gordon Hornsby and Baulkham Hills

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that :

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work / life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

No banking experience No problem. At Westpac were committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. Were here to empower you with the knowledge and skills to thrive and advance your career with us!

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and / or needing Accessibility Requirements page on our website.

Required Experience

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type

Full-Time

Experience

years

Vacancy

1