Customer Sales & Service - Repco Pakenham - Casual

Gpc Asia Pacific; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing across GPC AP

Industry award rates of pay

Fortnightly pay cycle

Employee reward & recognition programs

No late-night trading

Private FB group to keep in touch with

Job summary

Repco Pakenham, part of GPC Asia Pacific, is seeking a Casual Retail Assistant in Customer Sales & Service to help customers in-store, over the phone and online, delivering a great shopping experience.

You will assist with stock handling, merchandising and showroom presentation, support deliveries when needed, and be available weekends with flexible hours. A strong safety focus and teamwork mindset are essential in this role.

Qualifications

• Weekend availability is required.
• Driver's license preferred for occasional deliveries.
• Able to lift, bend and climb.
• Maintain showroom presentation and merchandising standards.
• Provide genuine customer service and contribute to sales.

Responsibilities

• Assist customers in-store, on the phone and online.
• Process stock, receive and dispatch.
• Maintain showroom displays and merchandising.
• Support team with daily tasks and store operations.
• Contribute to a positive team culture and safety focus.

Skills

Customer service

Sales support

Merchandising

Stock control

Teamwork

Job description

Customer Sales & Service - Repco Pakenham - Casual

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

A current driver’s licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties.

The successful candidate is required to be available to work weekends and be flexible with hours throughout the week. Flexibility in scheduling is essential to meet the needs of the business.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.