Customer Sales & Service - Repco Grafton - Full Time

GPC Asia Pacific; Grafton; Remote; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Safe team environment

Staff pricing

Award rates & penalties

Recognition programs

No late-night trading

Training & career development

Private group for peers

Job summary

Repco is a leading automotive aftermarket brand in Australia, part of GPC Asia Pacific. We are seeking a Retail Assistant (Customer Sales & Service) to help customers shop in store, over the phone, and online, delivering friendly, practical service.

You will maintain showroom standards, assist with stock, and contribute to a positive team culture. No industry knowledge required; we value safety, customer focus, and teamwork. Roles involve lifting and physical tasks in a retail environment.

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn and adapt in a retail environment.
• Ability to lift, bend and climb as required.

Responsibilities

• Assist customers in person, over the phone, and online.
• Maintain showroom standards and merchandising.
• Process stock reception, dispatch and storage.
• Contribute to positive sales performance.

Skills

Customer service

Sales

Showroom presentation

Teamwork

Stock handling

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.