Customer-Focused Store Team Member | Flexible Hours & Growth

Big W; Grafton; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Global career possibilities

Parental Leave

Job summary

BIG W is seeking a frontline retail teammate to help customers find products, stock shelves across departments, pack orders in online hubs, and deliver quick, friendly checkout experiences.

We value a positive attitude, reliability and adaptability to a rotating schedule that may include evenings and weekends. Join a diverse, purpose-led retailer focused on meaningful development and real care for families.

Qualifications

• Genuine love for retail with a passion for great customer service.
• Team player with flexibility to work across all departments.
• Able to adapt quickly to changing tasks and priorities.
• Reliable and willing to work a flexible roster including evenings and weekends.

Responsibilities

• Help customers locate products and provide helpful service across departments.
• Stock shelves, ensure visibility, and assist with online hub packing when needed.
• Deliver a quick, friendly checkout experience and assist with store operations.
• Contribute to a positive, inclusive team environment and support store goals.

Skills

Customer service

Team player

Adaptability

Flexible schedule

Job description

BIG W is seeking a frontline retail teammate to help customers find products, stock shelves across departments, pack orders in online hubs, and deliver quick, friendly checkout experiences.

We value a positive attitude, reliability and adaptability to a rotating schedule that may include evenings and weekends. Join a diverse, purpose-led retailer focused on meaningful development and real care for families.