Customer-Focused Retail Sales & Service Associate

Repco; Central Coast; On-site; AUD 45,000 - 60,000; Full time

Job summary

Repco is hiring a Retail Assistant to deliver excellent customer service in a busy showroom environment. You will interact with customers in-store, over the phone, and online, contributing to sales and a positive team culture. The role involves stock processing, merchandising upkeep, and a willingness to lift, bend and climb as needed.

No industry knowledge is required, and Repco offers an inclusive team environment and career development opportunities.

Qualifications

• Customer service experience is preferred but not required.
• Ability to provide genuine service and create moments that matter to customers.
• Strong show-room presentation and merchandising awareness.

Responsibilities

• Ensure customers have a great shopping experience in person, over the phone, and online.
• Act as Retail Assistant (Customer Sales & Service) to support sales and service goals.
• Process stock including receiving, dispatching and storage.
• Maintain a safe environment and contribute to a positive team culture.

Skills

Customer service

Team collaboration

Tools

POS system

Job description

Repco is hiring a Retail Assistant to deliver excellent customer service in a busy showroom environment. You will interact with customers in-store, over the phone, and online, contributing to sales and a positive team culture. The role involves stock processing, merchandising upkeep, and a willingness to lift, bend and climb as needed.

No industry knowledge is required, and Repco offers an inclusive team environment and career development opportunities.