Customer Experience Specialist - Flexible Hours, Fast-Paced

Reddy Express - OTR Group; Sydney; On-site; AUD 32,000 - 39,000; Full time

Job summary

Reddy Express - OTR Group is hiring a Customer Service Representative to deliver outstanding service at our store locations. You will help guests, answer questions, restock shelves, keep the area welcoming, and work efficiently in a fast-paced retail environment.

The role requires flexibility to cover late nights, early mornings, and weekends, with emphasis on accurate product knowledge and teamwork. A positive attitude and attention to detail will help you succeed in this dynamic team.

Qualifications

• You are focused on providing outstanding customer service.
• You are comfortable working alone as well as within a team.
• You’ll be on your feet for long periods and may require lifting.
• Availability to work flexible hours including late nights, early mornings and weekends.
• Be willing to learn and promote our products and specials.

Responsibilities

• Provide great customer experiences and maintain a clean, stocked and welcoming store environment.

Skills

Customer service

Teamwork

Multitasking

Standing

Flexible hours

Product knowledge

Job description

Reddy Express - OTR Group is hiring a Customer Service Representative to deliver outstanding service at our store locations. You will help guests, answer questions, restock shelves, keep the area welcoming, and work efficiently in a fast-paced retail environment.

The role requires flexibility to cover late nights, early mornings, and weekends, with emphasis on accurate product knowledge and teamwork. A positive attitude and attention to detail will help you succeed in this dynamic team.