Customer Experience Specialist - Drinks & Discoveries

Endeavour Group; Toowoomba Regional; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discount (Dan Murphy’s, BWS,-

Endeavour Wellbeing Support

Job summary

Dan Murphy’s, part of the Endeavour Group, is seeking a Customer Assistant to create memorable in-store experiences. You’ll help customers discover products, stock shelves, and share product stories while following responsible service guidelines.

This role supports our community and involves working across peak hours with a positive, authentic attitude. You’ll be part of a larger portfolio including BWS and other Endeavour Group brands, with access to staff discounts and wellbeing support.

Qualifications

• Customer-focused with ability to work autonomously and in a team.
• Good availability to work across key customer hours.
• Interest in learning and sharing stories about products.

Responsibilities

• Provide memorable in-store experiences centered around product discovery.
• Stock shelves and maintain store presentation.
• Engage customers with storytelling to showcase products.

Skills

Customer service

Teamwork

Availability

Storytelling

Tools

POS system

Cash handling

Job description

Dan Murphy’s, part of the Endeavour Group, is seeking a Customer Assistant to create memorable in-store experiences. You’ll help customers discover products, stock shelves, and share product stories while following responsible service guidelines.

This role supports our community and involves working across peak hours with a positive, authentic attitude. You’ll be part of a larger portfolio including BWS and other Endeavour Group brands, with access to staff discounts and wellbeing support.