Customer Experience Specialist - Discover & Delight

Endeavour Group; Melbourne; On-site; AUD 40,000 - 50,000; Part time

Benefits offered by this job

Discount card

Woolworths/BIG W discounts

Wellbeing support

Career growth

Job summary

Dan Murphy’s, part of the Endeavour Group, is seeking a Customer Assistant in Melbourne to help create memorable shopping experiences. You’ll engage with customers, guide product discovery, and contribute to a lively store atmosphere in a collaborative team environment.

You will stock shelves, share product knowledge with customers, and ensure compliance with responsible service guidelines while fitting into a dynamic retail team focused on great experiences and community connection.

Qualifications

• You are passionate about people and creating memorable customer experiences.
• You can work autonomously and in a team.
• Good availability to work across key customer hours.
• A thirst for knowledge and excitement to discover something new every day.
• You want to join a business where you can dream big about your future and reach your potential.

Responsibilities

• Provide memorable in-store experiences centered around product discovery for customers.
• Stock shelves and maintain attractive product displays.
• Tell stories to bring products to life for customers.
• Adhere to responsible service of alcohol guidelines.

Skills

Customer service

Storytelling

Teamwork

Availability

Autonomy

Job description

Dan Murphy’s, part of the Endeavour Group, is seeking a Customer Assistant in Melbourne to help create memorable shopping experiences. You’ll engage with customers, guide product discovery, and contribute to a lively store atmosphere in a collaborative team environment.

You will stock shelves, share product knowledge with customers, and ensure compliance with responsible service guidelines while fitting into a dynamic retail team focused on great experiences and community connection.