Customer Experience Specialist

Dan Murphy's; Pakenham Upper; On-site; AUD 30,000 - 39,000; Full time

Job summary

Dan Murphy’s in Australia is seeking a Customer Assistant who loves creating memorable in-store experiences and helping customers discover products they’ll enjoy. You will work with a friendly team, adapt to busy peak hours, and share stories that bring our drinks to life while upholding responsible service guidelines.

We support your growth and community connection. As part of Endeavour Group, you’ll enjoy employee discounts at Dan Murphy’s, BWS and other brands, plus wellbeing resources and

Qualifications

• Customer-focused with ability to work autonomously and in a team.
• Willing to work across key customer hours.
• Curious and eager to learn something new every day.
• Interested in growing a career within Dan Murphy’s and Endeavour Group.

Responsibilities

• Provide memorable in store experiences centered around product discovery.
• Stock shelves and maintain fresh, inviting displays.
• Tell stories to bring products to life for customers.
• Adhere to responsible service of alcohol guidelines.
• Be authentic and contribute to an inclusive team culture.

Skills

Customer service

Teamwork

Availability

Communication

Job description

Dan Murphy’s in Australia is seeking a Customer Assistant who loves creating memorable in-store experiences and helping customers discover products they’ll enjoy. You will work with a friendly team, adapt to busy peak hours, and share stories that bring our drinks to life while upholding responsible service guidelines.

We support your growth and community connection. As part of Endeavour Group, you’ll enjoy employee discounts at Dan Murphy’s, BWS and other brands, plus wellbeing resources and