Customer Experience & Beverage Specialist

endeavour group careers; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Exclusive employee discount

Wellbeing support

Discounts at Woolworths

Career opportunities within Endeavour

Job summary

BWS is seeking a Team Member to join our stores across Australia. You’ll engage with customers, share your passion for our drinks, help create memorable moments, and uphold responsible service of alcohol. We’re built on inclusivity and a real, fun team within the Endeavour Group family.

With 1,450 stores nationwide, there are opportunities to grow. You’ll need good availability for day, evenings and weekends, enjoy working with others or independently, and bring a can‑do attitude.

Qualifications

• Ability to talk with customers confidently and authentically.
• Good availability across the day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.

Responsibilities

• Engage with customers by sharing your passion for our products and create moments customers will remember.
• Advocate for BWS loyalty programs and inform customers about benefits and offerings.
• Ensure shelves are stocked with the best options available.
• Maintain a safe and clean environment for customers and teammates.
• Uphold service of alcohol guidelines.

Skills

Customer engagement

Teamwork

Flexibility

Product knowledge

Communication

Job description

• Casual

Job Description

Leave your mark as a BWS Team Member!

You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. Wherever you are, chances are, there is a BWS store just around the corner. We have over 1450 stores in 1450 local communities across Australia; that’s 1450 opportunities to join the BWS Team.

Our Team are famous for being themselves and having fun. We’re looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other. When you join BWS, you join a Team that is real, inclusive, and, of course, responsible.

A day in your life as a BWS Team Member

• You’ll actively engage with customers by sharing your passion for our products and create special moments that your customers will remember
• You’ll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings
• You’ll make sure we have stock on our shelves so our customers have the best choices available
• You’ll maintain a safe and clean environment for your customers and teammates
• You’ll be responsible for upholding service of alcohol guidelines
• Importantly, you’ll be yourself and come as you are - BWS gives you the freedom to shine!

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You’ll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experience
• You’ll have good availability across the day, evenings and weekends
• You’ll have the ability to work both autonomously and as part of a team
• You’ll have a genuine interest in learning and expanding your product knowledge
• You’ll own your career. You want the opportunity to join a business where you can dream big about your future
• You don't mind increasing your daily step count - we're an active lot!
• You’ll want the opportunity to make your mark and leave a positive imprint in any role you grow into

The perks are good too!

Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?!

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #BWS #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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